my salon desk
Salons, Medspas + Salon Suites

Why do i need a 

Salon + Medspa Answering Service?

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85% of clients will NOT call a business back if they don't reach a live person.

Ask yourself a few questions...


Have you ever struggled to acquire clients?

Do you miss client inquiries?

Does your staff complain about getting the phone?

Are you rushing through phone conversations?


Your web + social presence is helping you get noticed, but 

you're struggling to convert inquiries into regular clients. 


They see your page, but have NO way to contact you 

because you don't offer a method for instant contact.


You likely receive fewer calls overall as clients don't anticipate a live answer.

Online Booking is Frustrating.

Online booking software can be extremely frustrating - many clients do not want to go through the process of logging in + creating an account simply to book an appointment. 

Missed Retail Opportunities

It's difficult to focus on initiating sales and generating revenue when your phone is ringing off the hook. In-salon staff are need to be able to prioritize the needs of in-salon clients.

Clients Value the Human Touch.

Engaging with a human being boosts client satisfaction, increases client return rates, and leads to better reviews. Client retention is 30% artistry + skill, and 70% service.

Do the math...

The average mid-size salon / spa misses at least 5 potential client inquires a day.

Clients can't get hold of you, of don't feel confident that they will receive dedicated attention when they do call.

If even only one of them booked...

1 client x 30 days a month = 30 new clients

$4500 in monthly missed earnings!

If your average service ticket is just $75, you may be leaving $4500+ on the floor each month!

About our receptionists...

Our reception associates excel in providing white-glove service.

Cosmetology + Esthetics Industry Experts

Dedicated Small Team of Receptionists for Your Business

Background Checked + Privacy-Conscious

                                        TECH SAVVY.

Appointment Booking

Our trained, professional reception associates can securely schedule and edit appointments directly into your spa or salon software system, saving you time.

SEE THE DIFFERENCE

A
My Salon Desk | Salon + Spa Answering Service
Open 8 hours daily, 5 days a week
4 stylist stations

Receives an average of 2 calls an hour

Traditional  

R E C E P T I O N I S T

$4200 / month


MY SALON  DESK

$1000 / month

76% savings!


B
My Salon Desk | Salon + Spa Virtual Receptionist
Open 10 hours daily, 7 days a week
15 stylist suites
Receives an average of 1 call every 10 minutes

Traditional   

R E C E P T I O N I S T

$7350/ month


MY  SALON  DESK

$3925/month

47% savings!



 *Traditional R E C E P T I O N I S T paid $15 / hr, total cost of employment is $26.25 including benefits, payroll taxes, hiring + training costs, etc.


you won't find better.

My Salon Desk is the optimal service for the cosmetology and personal care industries.

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Fair Pricing Model

We charge by the call - regardless of how many minutes it takes. On average, salon calls can take anywhere from 2-5 minutes.

Client Satisfaction

Your clients will never know our receptionists are not in the physical location! Your in-salon clients will also have the undivided attention of your staff.

Market Expertise

We know beauty. We are the only receptionist service on the market that operates within the specific niche of cosmetology + personal care.

Reliability

You can count on our receptionists to provide seamless reception for your clients - we never show up late for work!


We offer the most affordable + most optimal suite of business services in the US and Canada - 

we guarantee it. 


We are confident that My Salon Desk is the premiere option for virtual reception within the salon industry- you won't find a better value anywhere else. To show you how sure we are, we've already done the research on our competitors and their pricing for you to see, based on the industry average call length.