VIRTUAL RECEPTION for MEDSPAS & SALONS
outsourced omnichannel contact center + marketing | US + Canada
front desk for your
medspa or salon.
We're the only Medspa & Salon Answering Service
with a track record for success.
LIVE RECEPTION
MARKETING
SCHEDULING
CASE STUDY:
INFUSING TECH & INNOVATION
INTO BEAUTY.
Read more about how My Salon Desk supported the launch of successful Baltimore-area salon - growing from a brand new Start-Up with no clients to a high-growth brand capturing 80%+ of new clients as Members.
My Salon Desk provided key & strategic support with identifying local influencers in the Baltimore market (such as the one pictured), designing a high-conversion website, and generating leads while providing instant lead follow-up.
"My Salon Desk helped me optimize + embrace technology within my busy medical spa. My first experience with an outsourced Call Center company has been amazing."
Lavaya
Owner + Master Injector
UNITS INJECTION SPA
PHOENIX, AZ
Streamline client calls, texts + marketing by OUTSOURCING.
streamline client calls, texts + marketing by OUTSOURCING.
OUTSOURCING.
✓⃝ Hair, Lash + Nail Salons
✓⃝ Barbershops
✓⃝ Massage + Day Spas
✓⃝ Medical Spas
✓⃝ Cosmetic Surgeons
✓⃝ Cosmetic Dentists
✓⃝ Health & Wellness
✓⃝ Lifestyle + E-Commerce
How we support
BEAUTY BUSINESSES.
Our Virtual Receptionists can provide much-needed support to salons, barbershops, day spas, and medical spas across the US and Canada.
We do it BETTER.
GREAT on 
Customer Satisfaction.
We happily take in the clients of other companies because we don't just answer calls - we handle them.
Medspa CALL CENTER.
We're an answering service and virtual receptionist designed with luxury salon + medspa practices in mind - we know the medspa industry.
Sales ORIENTED.
We train our Receptionists to convert your new callers into booked clients - no additional training is required on your end for a seamless experience.
Beauty-Industry TRAINED.
We can address 98% of client concerns on our own.
Meaning less follow-up for you, and more time with clients.
Customized SERVICE.Receptionists work in small cohorts + know your business,
as opposed to calls being forwarded to a general call center.
Reliable SERVICE.
We're open when you are.
Our Receptionists are reliably here for you.
Billing TRANSPARENCY.
Billing per-call instead of per-minute helps maintain quality.
There's no incentive for us to keep your clients waiting.
Higher EARNINGS.
Capture more missed clients + revenues. Our clients report
an average of 26% monthly increase in new customers.
m s d
We happily take in the clients of other companies because we don't just answer calls -
we handle them.
We can address 98% of client concerns on our own.
Meaning less follow-up for you, and more time with clients.
Receptionists work in small cohorts + know your business,
as opposed to calls being forwarded to a general call center.
We're open when you are.
Our Receptionists are reliably here to support you.
Billing per-call instead of per-minute helps maintain quality.
There's no incentive for us to keep your clients waiting.
Capture more missed clients + revenues. Our clients report
an average of 26% monthly increase in new customers.
We pride ourselves on our high quality.
We're HIPAA Compliant.
Our Med-Spa receptionists are all required to have experience in the med-spa industry - many of them are licensed aestheticians.
Our strategies earn you an extra
$2000-$15,000+ each month.
Begin service as soon as 24 Hours from now.
We offer undeniable value.
Save money by implementing a virtual receptionist service within your salon, spa, or personal care business.
Traditional
R E C E P T I O N I S T
40 Hours per week
✔️ Unreliable
✔️ Extensive Training Time + Costs
✔️ High Turnover
✔️ Missed Calls After-Hours
$4500 / month
n
my salon desk
40 Reliable Hours per week
$350 / month
92% savings!
We specialize in beauty + lifestyle industries.
SALONS + SPAS
SALONS + SPAS
- Hair Salons + Barbershops
- Nail + Lash Salons
- Day Spas + Estheticians
MEDSPAS
MEDSPAS
We provide Answering Services for small, medium and large enterprise medspas, cosmetic surgeons + dermatologists. Our Medspa team is comprised of Medical Estheticians, Pre-Med students, and former Medspa employees.
- Injectables + Wrinkle Relaxers
- Laser, IPL, Peels + Surgery
- Service Recommendations
E-COMMERCE
E-COMMERCE
Shopping has gone fully digital - Virtual Receptionists can represent your business with instant + intelligent support across multiple channels:
- Live Phone Answering
- Text Message
- Facebook Messenger + Twitter
HAIR, SKIN + RETAIL
HAIR, SKIN + RETAIL
- Backbar + Hairstyling Products
- Haircare + Skincare Devices
- Women's, Men's + Kid's Fashion
- Bridal + Wedding Boutiques
HEALTH + WELLNESS
HEALTH + WELLNESS
Modern consumers expect immediate + live phone support. Our remote live Answering Service provides assistance with Appointment Scheduling and Setting.
Gyms, Pools, Saunas, Boutique Fitness Studios + Fitness Centers
Personal Trainers, Health Coaches + Nutritionists + Meal Delivery Services
VIRTUAL ASSISTANT
VIRTUAL ASSISTANT
My Salon Desk makes the prospects of having a remote Virtual Assistant a reality for small and medium sized businesses.
- Data Entry + Updates
- New + Existing Client Contact
- Inventory Management + Ordering
- Recurring Tasks
Hear from Our Clients.
We support businesses of all sizes and from all specialities of beauty + personal care.
"My Salon Desk solutions are simple to implement and they work! I've captured more patients and surpassed my typical earnings in my medical spa."
Cam Peator, RN
"Answering calls as they come in is key to good customer service. My Salon Desk is getting people booked when they call."
Andrea Miller
Make MoreMoney
Never miss a client inquiry again - attract more new bookings by providing round-the-clock customer service. Recapture the $10,000+ being lost to missed calls and unchecked voicemails.
BoostProductivity
Answering the phone takes time away from engaging with clients and focusing on other tasks. Free yourself from the stress of client calls + texts by subscribing to a plan.
AddProfessionalism
Offering an answering service removes the chaotic, frazzled aura of many salons and spas. When your business appears more professional, you attract a higher-quality clientele.
Learn More Now.
1
Subscribe to a Voice Plan.
2
Complete your intake process.
3
Receive your forwarding number.
4
Upgrade your plan with Add-Ons.
need live Assistance?
We're happy to support prospective clients with any questions or inquiries. For immediate assistance during business hours you may initiate a chat message at the bottom right hand corner or send us an email at hello@mysalondesk.com. Alternatively, use the link below to schedule a phone call today.
Lash Lab Vegan Lash Extensions in Baltimore is the #1, best provider of lash extensions in Baltimore, MD
Missed Inquiries
The average mid-sized spa or salon is missing between 5-15 potential clients per day by allowing the Voicemail machine to function as a receptionist.
➕ Do the math...
Integrate our service into your salon or spa - retain multiple additional appointments each week for the price of a Keratin Blowout or Botox® Appointment.
Missed Clients
Even if only one of those missed clients had booked each day, you'd obviously end up with about 30 additional clients for the month.
Missed Revenues
If your average service ticket is just $75, you may be losing $4500+ monthly - medical spas with higher prices could be losing $15,000+ monthly.
