my salon desk
US, CANADA + UK

Blog categorized as Business

How to Handle Rude Salon + Spa Clients

 Rude clients are inevitable in the beauty industry. As much as we all love interacting with the vast majority of our clients, you will likely find yourself in front of a bad apple every once in a while. How do you handle them?


To start, avoid them in the first place! Identify your ideal cl...

My Salon Desk
November 03, 2021 04:48 AM - Comment(s)
The Best Professional Voicemail Greeting Examples for Salons and Spas

It's not a surprise that the first impression you leave on your client is often through voicemail. A professional greeting can make your clients feel at ease when they call in to book their service appointment but are unable to speak to a live person. The greeting can make or break whether someone d...

My Salon Desk
August 24, 2021 09:09 PM - Comment(s)
Checklist for Developing a Training Manual for Your Salon or Spa Receptionists at the Front Desk

 Want to impress your clients with a helpful, extremely organized and friendly receptionist? Are you looking for a confident yet friendly receptionist who makes the spa experience even more relaxing for your clients? Gone are the days when receptionists were viewed as luxury - the front desk is...

My Salon Desk
August 07, 2021 09:41 PM - Comment(s)
Amazon Now Has a Salon - How Will It Impact The Beauty Industry?

Recent business news stories have released the surprising news that Amazon plans to add a surprising new industry to its portfolio - beauty salons. The first Amazon hair salon opened up in London in April of this year - the company tapped a successful stylist-owner of a nearby location to serve as t...

My Salon Desk
June 23, 2021 09:48 AM - Comment(s)
4 Simple Tips to Improve Rebooking Rates in your Salon or Spa
We've all heard so many times about the importance of re-booking in the beauty + personal care industries. We all know how busy life can get - often times your clients may really want to come in but just don't have the time...
My Salon Desk
May 13, 2021 01:25 PM - Comment(s)