"Effective Front Desk Training Can Maximize Salon or Spa Profits - We've Compiled the Best Salon + Spa Training Checklist for 2021."
Want to impress your clients with a helpful, extremely organized and friendly receptionist? Are you looking for a confident yet friendly receptionist who makes the spa experience even more relaxing for your clients? Gone are the days when receptionists were viewed as luxury - the front desk is the first point of contact for your business that leaves a lasting impression on potential new clients. There is no denying the fact that they are a marketing tool that possess great value - from enhancing average ticket spend to boosting your retail sales. From attracting new clients to improving the loyalty of existing clients, it's clear that an effective reception team is an excellent investment.
As a salon or spa operator, it can be challenging to develop your own staff training independently. You probably have so many moving pieces to your business that it can be hard to keep track! In order to support you as you create an effective and powerful training for your salon or spa receptionists, we've developed a must-follow checklist for your convenience.
Qualities of an Effective Salon or Spa Receptionist
Before we begin, let's discuss the hiring process! If you're reviewing this article, you've probably already decided on a hire and are simply looking for training resources. However, if your receptionists lack a certain assortment of interpersonal skills your training efforts will be futile. Before moving forward with your chosen hire, ensure that he or she possesses the following characteristics:
▫️ Effective communication skills
Many beauty professionals prefer to hire friends, family, or mutual contacts for their front desk staff, but that may lead to inefficiency and turnover as you struggle to command authority. We recommend posting your job on free job boards such as Indeed or Glassdoor to optimize your applicant pool. The more candidates apply, the more likely you are to find your perfect receptionist!
Salon or Spa Receptionist Training Checklist
Consider a Salon + Spa Virtual Receptionist Answering Service
After reviewing this checklist, you may be overwhelmed by the task of hiring and training a new front desk receptionist for your salon or spa. Are you in search of a confident and organized receptionist which fulfills all the responsibilities and relieves the burden on your shoulder?
Finding one and then training her to your needs is not an easy task. It has been made tougher during the ongoing pandemic which has taken over the world and slowed hiring activities. If you are a small spa or salon looking for a virtual assistant receptionist, My Salon Desk has got you all covered with their trained virtual receptionists everyday between 9 AM and 7:30 PM.
Whether you need support with overflow calls or you're a smaller business in which a receptionist is not economical, our excellent and highly trained virtual receptionists can deal with it all. With expertise in white-glove service together with beauty-related services + products, they can boost salon + spa revenues. Our receptionists are required to posses industry experience, and are expertly trained in providing white-glove service. Leveraging their beauty background, they can answer your clients' inquiries and book + edit appointments directly into your salon scheduling software. Our MedSpa specialty receptionists will successfully convert new leads seeking Botox®, Coolsculpting®, Juvederm®, Restylane®, Morpheus 8®, EmSculpt®, and other leading cosmical procedures. Get in touch today to learn more about how we can support your business!
And don’t you worry about costs - our affordable plans start at just $44.99. Why wait? Avail this amazing opportunity now!
Boost your business and skyrocket your sales by getting in touch with us today!