VIRTUAL ASSISTANTS for Medspas, Spas & Salons
SALON, SPA, & MEDSPA VIRTUAL ASSISTANT AGENCY
STARTUPS | INDIE | ENTERPRISE

Client Contact
Marketing
Task Management
We support customers however you need.
Who couldn't use a bit of an assist once in a while?
For a smaller business, hiring an assistant is usually out of the budget. My Salon Desk makes the prospects of having a remote Virtual Assistant a reality for small and medium sized businesses. In addition to basic tasks, our highly-trained Virtual Assistants can also handle complex + recurring requests as needed.
Pre-pay for Hourly Support within Monthly Packages. Our VAs can perform tasks on a Weekly or Daily Recurring basis depending on the size of your Plan.

CLIENT CONTACT
We can connect with your clientele via phone call, text, email, or even web-chat. Let us help with outbound marketing, appointment reminders, and
SOCIAL MEDIA
We can help schedule + plan posts, reply to Instagram comments, and manage DM inquiries.
MARKETING + E-COMMERCE
We help with Emails, Texts, SEO, Ads + can integrate directly with Lead Ads + Facebook Messenger.
CUSTOM TASK MANAGEMENT
Your wish is our command - we can develop bespoke solutions for your business needs.
We Offer Full-Scale Outsourced Support.
We don't just answer calls; We handle them.
Project Manager
Recurring or Ad-Hoc Support
Our Virtual Assistants can complete tasks on a recurring or as-needed basis. Schedule tasks to be completed daily, weekly, or monthly.
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Here's a sample of what we can do for you:
- Our Virtual Assistants can schedule appointments directly into the Cloud-Based software of your choosing.
- We can support card-on-file requirements, class session booking, house-call bookings, processing / buffer time and more!
- We can help you instantly fill openings and cancellations from your waitlist
- Our Virtual Assistants instantly follow-up with new leads via phone call, or SMS, email.
- We can fully integrate with your current marketing strategy - we'll instantly sync new leads unto our database via secure web hooks
- We can follow up based on a customized omnichannel lead nurturing funnel
- We can help you develop a custom sales strategy to ensure a high conversion rate
- We can instantly send information to Lead AR, Go High Level, or the CRM of your choosing.
- We can perform outbound Client Follow-ups + Client Check-in or we can reach out to Cold Leads and Churned Clients for recovery
- We can complete Confirmation Calls, Client Intake Interviews, Discovery Calls, or Lead Qualification
- We can track customer contact, enter customer notes, and generate customer tickets for follow-up
- We can update your CRM with any new customer actions per your preferences
- Based on your specifications, we are happy to perform Virtual or Live Consultations and make recommendations for services + products.
- We can promote and transmit Client Offers + Specials, Emails, Newsletters, Text Messages, or Letters to segments of your client base
- Based on your specifications, we are happy to perform Virtual or Live Consultations and make recommendations for services + products.
- SEO Strategy and customized Blog Development / Content Writing to Boost your business to the top of search results.
- Local SEO Optimization via business index citations to boost local search engine rankings.
- We'll complete items on your To-Do List as needed or on a fixed regular schedule
- Our Virtual Assistants can process client orders and payments over the phone directly into your business software.
- We can support Inventory Management and Re-Ordering needs
- We can help you complete Data Entry, Data Analysis, or generate custom Business Data Dashboards
We work with all sectors of the beauty + lifestyle industries.
SALONS & BARBERS
DAY SPAS
MEDICAL SPAS
MASSAGE THERAPY
BEAUTY DEVICES
SKINCARE & BEAUTY
HAIRCARE
WELLNESS & SAUNA
FITNESS & HEALTH
BOUTIQUES
FASHION APPAREL
WEDDING


We know Ecommerce.
Read more about how My Salon Desk supported Tanya Hill and professional salon distributor Beauty for Good.

Our Medspa & Salon Virtual Assistant Features
Welcome to the
future of business operation.
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We're Proud to Operate the Only Salon & Spa Speciality Virtual Assistant Agency.
Covid-19 has forced all small, medium, and enterprise business owners to rethink staffing.
Remote + contractor support are now norms, but too often niche industries are left out of mainstream offerings.
Companies providing remote customer service for beauty, fitness + lifestyle businesses often require large minimum contracts for custom support.
My Salon Desk is filling this void by providing experienced US-based Virtual Assistants that can be trained to your business needs.

AFFORDABLE SUPPORT FOR BUSINESSES OF ALL SIZES
CUSTOMIZE THE SERVICE TO YOUR UNIQUE SALON OR SPA NEEDS
STARTING AT ONLY $34.99 / HOUR WITH NO CONTRACT REQUIRED
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Welcome to the future of business operation.

AFFORDABLE SUPPORT FOR BUSINESSES OF ALL SIZES
CUSTOMIZE THE SERVICE TO YOUR UNIQUE NEEDS
STARTING AT ONLY $34.99 / Month WITH NO CONTRACT
Simplify Your Workflow with
AUTOMATION.
We can send a custom text or email to segments of your callers.
We can qualify leads and/or transmit client details directly into your CRM.
Our phone + omnichannel contact platform is fully API-enabled; explore 1000s of potential integrations.
We're better than the rest.
We happily take in the disgruntled clients of our Answering Service competitors because we specialize in beauty + lifestyle businesses.


My Salon Desk transformed my growing beauty business into a well-oiled machine! I launched my business in the midst of Covid-19 and had an IMPOSSIBLE time finding quality staff to help with clerical needs and reception. My Virtual Reception + Assistant teams have been a God-send and were critical to my growth. I've earned an additional $130,000 during 2021 thanks in large part to the support I've gotten. Keep up the amazing work!
MINDY - Boston, MA Beauty Start-Up
Need Live Assistance?
We're happy to support prospective clients with any questions or inquiries. For immediate assistance during business hours you may initiate a chat message at the bottom right hand corner or send us an email at hello@mysalondesk.com. Alternatively, use the link below to schedule a phone call today.
Our Plans + Pricing.
Our Virtual Assistant Services start at $34.99 per hour, and range in pricing based on complexity and the total volume of hours. Tasks can be requested on an hourly, daily, weekly, monthly, or ad-hoc basis.

✓ CLEAR PRICING
We charge per hour. This simplifies and streamlines our service, and also incentivizes better quality client support.
✓ STAY IN BUDGET
You can easily cap spending at the price-point of your choosing and enjoy no hidden fees.
✓ QUICK ONBOARD
We move quickly + efficiently here at My Salon Desk - once you subscribe to a plan, we can have your service up + running within 1-2 days.
Some of our Plan Add-Ons...
Business Phone Number
Offer professionalism to your clients by getting a dedicated business phone number with the local area code of your choosing.
Custom Welcome Greeting
You can leverage the moment of time before client calls are connected to our receptionists to boost branding, marketing, and client education efforts - play a custom recorded greeting before every call connects.
Voicemail Service
Normally after hours you'd have to re-route calls back to your phone line. If you'd like, we can review + respond to your messages - and you can save yourself the trouble of turning on and off your forwarding settings daily.
Instant Call Notification
If you need to know who's calling at all times, we can easily send a text message containing the incoming caller's phone number and the timestamp immediately after each call.
Custom Software Projects
Our IT Team is happy to explore custom solutions to support a variety of complex business needs that may require direct integration to our system.
IVR Menu
Route Calls appropriately using a custom developed IVR, which will enable your customers to obtain necessary information without using your Plan balance.
Complex Task Completion
Get support with forms of Virtual Assistant support included within our Specialty Support Service that require advanced training, knowledge + additional time from our Receptionists.
On-Demand Support
While our VAs are not typically available on-demand, this Add-On enables instant support with tasks as needed.
We offer a streamlined startup process.
1
Schedule a Discovery Call with the My Salon Desk Team.
2
Complete our intake process - we'll guide Tenants throughout.
3
Customize + Upgrade your plan with Add-Ons.
4
You can start using your service typically within 1-2 days!
Complete the form toschedule a Discovery Call.
schedule a Discovery Call.
FREQUENTLY ASKED QUESTIONS
G E N E R A L
S E R V I C E
Welcome to the Future of Beauty.
We at My Salon Desk are pleased to support the next wave of beauty entrepreneurs seeking a high-tech approach to business.

