View our Voice + SMS Plans.
Learn about our Plans + Pricing.
Welcome to some of our newest clients for 2023:
Times below reflect the
Mountain + Pacific Time Zones.
Clients are welcome from all parts of the US + Canada, but our standard business hours will reflect the Mountain or Pacific time zone. For example, this means we will answer forwarded calls between 12 PM and 7 PM Monday through Friday for salons + spas in the Eastern Time Zone.

Standard Virtual Reception Plans
No Add-Ons are included - view Add-On pricing below.
✓ 39 HOURS OF COVERAGE PER WEEK ✓ NO COMMITMENT
HOURS*:
Mon - Fri 10 AM - 5 PM
Sat 10 AM - 2 PM
✓ 39 HOURS OF COVERAGE PER WEEK
✓ NO COMMITMENT
SALON + SPA | 50 calls / month | $325.00 / month |
MEDSPA | 50 calls / month | $400.00 / month |
This Plan requires an Onboarding Fee equivalent to the monthly Plan pricing - now discounted for a limited time.
*Hours may vary depending on time zone + call volume. See our Terms for the holiday schedule.
✓ 39 HOURS OF COVERAGE PER WEEK ✓ DISCOUNTS AVAIL. with OPTIONAL TERM COMMITMENT
✓ 39 HOURS OF COVERAGE PER WEEK
✓ DISCOUNTS AVAIL. with OPTIONAL TERM COMMITMENT
SALON + SPA | 120 calls / month | $700.00 / month |
MEDSPA | 120 calls / month | $950.00 / month |
This Plan requires an Onboarding Fee equivalent to the monthly Plan pricing - now discounted for a limited time.
*Hours may vary depending on time zone + call volume. See our Terms for the holiday schedule.
Have a higher call volume or need more hours of coverage?
Higher Volume + Multi-Location Enterprise Plans can take advantage of a robust suite of additional features:
✓ Custom Call Routing + Forwarding
✓ Custom Messaging + Call Reporting
✓ Recurring + Ad-hoc Outbound Calling
✓ Custom API Integrations + Call Analytics
✓ Priority Access to Concierge Team via SMS
✓ Option to Port Number to Facilitate 2-Way Texting
✓ Reduced Pricing for Onboarding Fees & Add-Ons
✓ Opportunity to Develop Collaborative Sales Strategy
CONTACT US FOR HIGH-VOLUME PRICING OPTIONS.
Prepaid term commitment required.
We offer EXPLORE Plans to salons + spas wishing to explore how our service will integrate into their business. Note that this Plan is not designed to accommodate a High Volume of daily callers, but rather to exemplify the quality of our service.
✓ Appt Booking NOT Included; Appt Requests will be forwarded via Text Message
✓ Calls are handled within our standard procedures; Questions will be forwarded via Text Message
VOICE | 8 calls / 3 days | Contact us for details. |
NEW: SMS Virtual Reception Plans
SMS is only available for landlines, Toll-Free Numbers, and VoIP numbers like Ring Central - no cell phones.
No Add-Ons are included - view Add-On pricing below.
✓ 39 HOURS OF COVERAGE PER WEEK ✓ NO COMMITMENT
HOURS*:
Mon - Fri 10 AM - 5 PM
Sat 10 AM - 2 PM
✓ 39 HOURS OF COVERAGE PER WEEK
✓ NO COMMITMENT
SALON + SPA | 50 conversations / month | $243.75 / month |
MEDSPA | 50 conversations / month | $300.00 / month |
Each SMS conversation includes unlimited 2-way texts with any contact within a 6-hour period.
This Plan requires an Onboarding Fee equivalent to the monthly Plan pricing - now discounted for a limited time.
*Hours may vary depending on time zone + call volume. See our Terms for the holiday schedule.
✓ 39 HOURS OF COVERAGE PER WEEK ✓ NO COMMITMENT
HOURS*:
Mon - Fri 10 AM - 5 PM
Sat 10 AM - 2 PM
✓ 39 HOURS OF COVERAGE PER WEEK
✓ NO COMMITMENT
SALON + SPA | 120 conversations / month | $562.50 / month |
MEDSPA | 120 conversations / month | $675.00 / month |
Each SMS conversation includes unlimited 2-way texts with any contact within a 6-hour period.
This Plan requires an Onboarding Fee equivalent to the monthly Plan pricing - now discounted for a limited time.
*Hours may vary depending on time zone + call volume. See our Terms for the holiday schedule.
Have a higher text volume or need more hours of coverage?
Higher Volume + Multi-Location Enterprise Plans can take advantage of a robust suite of additional features:
✓ Custom Call Routing + Forwarding
✓ Custom Messaging + Call Reporting
✓ Recurring + Ad-hoc Outbound Calling
✓ Custom API Integrations + Call Analytics
✓ Priority Access to Concierge Team via SMS
✓ Option to Port Number to Facilitate 2-Way Texting
✓ Reduced Pricing for Onboarding Fees & Add-Ons
✓ Opportunity to Develop Collaborative Sales Strategy
CONTACT US FOR HIGH-VOLUME PRICING OPTIONS.
Prepaid term commitment required.
M E D S P A S
*Required for Any Business Performing Medical Aesthetics Procedures such as Injectables, Cryotherapy, Microneedling, etc.
No Add-Ons are included - view Add-On pricing below.
only $1.60 per hour!
✓ 73.5 HOURS OF COVERAGE PER WEEK ✓ NO COMMITMENT for your 1st MONTH
✓ 73.5 HOURS OF COVERAGE PER WEEK
✓ NO COMMITMENT for your 1st MONTH
VOICE 73.5 HRS / WK | 55 calls / month Sun - Sat 9 AM - 7:30 PM | $469.99 / month *One-time $150 Express Onboarding Add-On Required |
1/2 DAY VOICE 36 HRS / WK | 55 calls / month Mon-Sat 10 AM - 4 PM | $374.99 / month |
Excess calls: $10.15 / call
only $3.57 per hour!
✓ 73.5 HOURS OF COVERAGE PER WEEK ✓ SHORT + FLEXIBLE 3-MONTH COMMITMENT
✓ 73.5 HOURS OF COVERAGE PER WEEK
✓ SHORT + FLEXIBLE 3-MONTH COMMITMENT
VOICE 73.5 HRS / WK | 125 calls / month Sun - Sat 9 AM - 7:30 PM | $1049.99 / month |
1/2 DAY VOICE 36 HRS / WK | 125 calls / month Mon-Sat 10 AM - 4 PM | $789.99 / month |
Excess calls: $9.95 / call
only $5.61 per hour!
✓ 73.5 HOURS OF COVERAGE PER WEEK ✓ SHORT + FLEXIBLE 3-MONTH COMMITMENT
✓ 73.5 HOURS OF COVERAGE PER WEEK
✓ SHORT + FLEXIBLE 3-MONTH COMMITMENT
VOICE 73.5 HRS / WK | 200 calls / month Sun - Sat 9 AM - 7:30 PM | $1649.99 / month |
1/2 DAY VOICE 36 HRS / WK | 200 calls / month Mon-Sat 10 AM - 4 PM | $1234.99 / month |
Excess calls: $9.55 / call
GENEROUS VOLUME DISCOUNTS AVAILABLE!
Higher Volume + Multi-Location Enterprise Plans can take advantage of a robust suite of additional features:
✓ Custom Call Routing + Forwarding
✓ Custom Messaging + Call Reporting
✓ Recurring + Ad-hoc Outbound Calling
✓ Custom API Integrations + Call Analytics
✓ Priority Access to Concierge Team via SMS
✓ Option to Port Number to Facilitate 2-Way Texting
✓ Custom Outbound New Lead Marketing Funnels
✓ Opportunity to Develop Collaborative Sales Strategy
CONTACT US FOR HIGH-VOLUME PRICING OPTIONS.
3 month service agreement required.
We offer EXPLORE Plans to salons + spas wishing to explore how our service will integrate into their business. Note that this Plan is not designed to accommodate a High Volume of daily callers, but rather to exemplify the quality of our service.
✓ Appt Booking NOT Included; Appt Requests will be forwarded via Text Message
✓ Calls are handled within our standard procedures; Questions will be forwarded via Text Message
✓ Includes Complimentary Trial of Voicemail Service
VOICE | 5 calls / 3 days | $74.99 |
Note: Excess calls are not permitted - consider a larger Plan if needed. No commitment required within your 1st month of service for the Level I Medspa Plans with 55 monthly calls (cancellation requests must be made at least 7 days prior to Plan renewal); 3-month minimum commitment required thereafter. Half-Day Plan Availability depends on your time zone.
EXTENDED HOURS Virtual Reception Plans
Existing clients may request our Extended Hours Plans, which provide service between 9 AM and 7:30 PM everyday.
Discounts are available depending on the commitment term.
NEED LIVE
ASSISTANCE?
We're happy to support prospective clients with any questions or inquiries. For immediate assistance during business hours you may initiate a chat message at the bottom right hand corner or send us an email at hello@mysalondesk.com. Alternatively, use the link below to schedule a phone call today.
you won't find better.
Other answering services may charge $1-1.50 per minute, but how long do they spend on the phone?
Avg. Spa / Salon Calls*
4-9 minutes
Avg. Medspa Calls*
6-13 minutes
*Based on salon + spa client records reviews.
PLAN ADD-ONS
new!
PAY PER MINUTE
$99 + $2.50 / minute
Great for Outbound Confirmation calls, Appointment Check-Ins, etc
For up to 75 calls; not available for Medspas. Contact us for details.
Need Pricing for a Virtual Assistant or SALESFORCE (Marketing)?
Click the appropriate button to learn more!