Enjoy 50% Off Onboarding Costs on 120+ Call Plans for a Limited Time.
LEARN ABOUT
PLANS & PRICING.
CASE STUDY:
INFUSING TECH & INNOVATION
INTO BEAUTY.
Read more about how My Salon Desk supported the launch of successful Baltimore-area salon - growing from a brand new Start-Up with no clients to a high-growth brand by identifying local influencers, designing a high-conversion website, and generating leads while providing instant lead follow-up.
save more with a term commitment.
We provide generous savings for Call Plans prepaid within a term commitment. If you'd like to make month-to-month payments, we can also provide a custom payment plan.
STANDARD PLANS
No Add-Ons are included - view Add-On pricing below.
✓ 39 HOURS OF COVERAGE PER WEEK ✓ NO COMMITMENT
HOURS*:
Mon - Fri 10 AM - 5 PM
Sat 10 AM - 2 PM
✓ 39 HOURS OF COVERAGE PER WEEK
✓ NO COMMITMENT
Monthly Plans with 120+ Calls have Reduced Onboarding Costs - Schedule a Call today.
SALON + SPA | 50 calls / month | $350.00 / month |
MEDSPA | 50 calls / month | $400.00 / month |
This Plan requires an Onboarding Fee equivalent to the monthly Plan pricing - now discounted for a limited time.
*Hours may vary depending on time zone + call volume. See our Terms for the holiday schedule.
✓ 39 HOURS OF COVERAGE PER WEEK ✓ DISCOUNTS AVAIL. w/ OPTIONAL TERM COMMITMENT
HOURS*:
Mon - Fri 10 AM - 5 PM
Sat 10 AM - 2 PM
✓ 39 HOURS OF COVERAGE PER WEEK
✓ DISCOUNTS AVAIL w/ OPTIONAL TERM COMMITMENT
Monthly Plans with 120+ Calls have Reduced Onboarding Costs - Schedule a Call today.
SALON + SPA | 120 calls / month | $700.00 / month |
MEDSPA | 120 calls / month | $950.00 / month |
This Plan requires an Onboarding Fee equivalent to the monthly Plan pricing - now discounted for a limited time.
*Hours may vary depending on time zone + call volume. See our Terms for the holiday schedule.
Have a higher call volume or need more hours of coverage?
Higher Volume + Multi-Location Enterprise Plans can take advantage of a robust suite of additional features:
✓ Custom Call Routing + Forwarding
✓ Custom Messaging + Call Reporting
✓ Recurring + Ad-hoc Outbound Calling
✓ Custom API Integrations + Call Analytics
✓ Priority Access to Concierge Team via SMS
✓ Option to Port Number to Facilitate 2-Way Texting
✓ Reduced Pricing for Onboarding Fees & Add-Ons
✓ Opportunity to Develop Collaborative Sales Strategy
CONTACT US FOR HIGH-VOLUME PRICING OPTIONS.
Prepaid term commitment required.
We offer EXPLORE Plans to salons + spas wishing to explore how our service will integrate into their business. Note that this Plan is not designed to accommodate a High Volume of daily callers, but rather to exemplify the quality of our service.
✓ Appt Booking NOT Included; Appt Requests will be forwarded via Text Message
✓ Calls are handled within our standard procedures; Questions will be forwarded via Text Message
VOICE | 8 calls / 3 days | Contact us for details. |
OTHER SERVICES
✓⃝ Outbound Confirmation Calls
✓⃝ SMS & Email
✓⃝ Instagram & Facebook
✓⃝ Extended Hours
CONTACT US FOR PRICING.
✓ 39 HOURS OF COVERAGE PER WEEK ✓ NO COMMITMENT
HOURS*:
Mon - Fri 10 AM - 5 PM
Sat 10 AM - 2 PM
✓ 39 HOURS OF COVERAGE PER WEEK
✓ NO COMMITMENT
SALON + SPA | 50 conversations / month | $243.75 / month |
MEDSPA | 50 conversations / month | $300.00 / month |
Each SMS conversation includes unlimited 2-way texts with any contact within a 6-hour period.
This Plan requires an Onboarding Fee equivalent to the monthly Plan pricing - now discounted for a limited time.
*Hours may vary depending on time zone + call volume. See our Terms for the holiday schedule.
✓ 39 HOURS OF COVERAGE PER WEEK ✓ NO COMMITMENT
HOURS*:
Mon - Fri 10 AM - 5 PM
Sat 10 AM - 2 PM
✓ 39 HOURS OF COVERAGE PER WEEK
✓ NO COMMITMENT
SALON + SPA | 120 conversations / month | $562.50 / month |
MEDSPA | 120 conversations / month | $675.00 / month |
Each SMS conversation includes unlimited 2-way texts with any contact within a 6-hour period.
This Plan requires an Onboarding Fee equivalent to the monthly Plan pricing - now discounted for a limited time.
*Hours may vary depending on time zone + call volume. See our Terms for the holiday schedule.
Have a higher text volume or need more hours of coverage?
Higher Volume + Multi-Location Enterprise Plans can take advantage of a robust suite of additional features:
✓ Custom Call Routing + Forwarding
✓ Custom Messaging + Call Reporting
✓ Recurring + Ad-hoc Outbound Calling
✓ Custom API Integrations + Call Analytics
✓ Priority Access to Concierge Team via SMS
✓ Option to Port Number to Facilitate 2-Way Texting
✓ Reduced Pricing for Onboarding Fees & Add-Ons
✓ Opportunity to Develop Collaborative Sales Strategy
CONTACT US FOR HIGH-VOLUME PRICING OPTIONS.
Prepaid term commitment required.
M E D S P A S
*Required for Any Business Performing Medical Aesthetics Procedures such as Injectables, Cryotherapy, Microneedling, etc.
No Add-Ons are included - view Add-On pricing below.
only $1.60 per hour!
✓ 73.5 HOURS OF COVERAGE PER WEEK ✓ NO COMMITMENT for your 1st MONTH
✓ 73.5 HOURS OF COVERAGE PER WEEK
✓ NO COMMITMENT for your 1st MONTH
VOICE 73.5 HRS / WK | 55 calls / month Sun - Sat 9 AM - 7:30 PM | $469.99 / month *One-time $150 Express Onboarding Add-On Required |
1/2 DAY VOICE 36 HRS / WK | 55 calls / month Mon-Sat 10 AM - 4 PM | $374.99 / month |
Excess calls: $10.15 / call
only $3.57 per hour!
✓ 73.5 HOURS OF COVERAGE PER WEEK ✓ SHORT + FLEXIBLE 3-MONTH COMMITMENT
✓ 73.5 HOURS OF COVERAGE PER WEEK
✓ SHORT + FLEXIBLE 3-MONTH COMMITMENT
VOICE 73.5 HRS / WK | 125 calls / month Sun - Sat 9 AM - 7:30 PM | $1049.99 / month |
1/2 DAY VOICE 36 HRS / WK | 125 calls / month Mon-Sat 10 AM - 4 PM | $789.99 / month |
Excess calls: $9.95 / call
only $5.61 per hour!
✓ 73.5 HOURS OF COVERAGE PER WEEK ✓ SHORT + FLEXIBLE 3-MONTH COMMITMENT
✓ 73.5 HOURS OF COVERAGE PER WEEK
✓ SHORT + FLEXIBLE 3-MONTH COMMITMENT
VOICE 73.5 HRS / WK | 200 calls / month Sun - Sat 9 AM - 7:30 PM | $1649.99 / month |
1/2 DAY VOICE 36 HRS / WK | 200 calls / month Mon-Sat 10 AM - 4 PM | $1234.99 / month |
Excess calls: $9.55 / call
GENEROUS VOLUME DISCOUNTS AVAILABLE!
Higher Volume + Multi-Location Enterprise Plans can take advantage of a robust suite of additional features:
✓ Custom Call Routing + Forwarding
✓ Custom Messaging + Call Reporting
✓ Recurring + Ad-hoc Outbound Calling
✓ Custom API Integrations + Call Analytics
✓ Priority Access to Concierge Team via SMS
✓ Option to Port Number to Facilitate 2-Way Texting
✓ Custom Outbound New Lead Marketing Funnels
✓ Opportunity to Develop Collaborative Sales Strategy
CONTACT US FOR HIGH-VOLUME PRICING OPTIONS.
3 month service agreement required.
We offer EXPLORE Plans to salons + spas wishing to explore how our service will integrate into their business. Note that this Plan is not designed to accommodate a High Volume of daily callers, but rather to exemplify the quality of our service.
✓ Appt Booking NOT Included; Appt Requests will be forwarded via Text Message
✓ Calls are handled within our standard procedures; Questions will be forwarded via Text Message
✓ Includes Complimentary Trial of Voicemail Service
VOICE | 5 calls / 3 days | $74.99 |
Note: Excess calls are not permitted - consider a larger Plan if needed. No commitment required within your 1st month of service for the Level I Medspa Plans with 55 monthly calls (cancellation requests must be made at least 7 days prior to Plan renewal); 3-month minimum commitment required thereafter. Half-Day Plan Availability depends on your time zone.
START-UP 50 Calls / Month
VOICE 73.5 HRS / WK | 50 calls / month Sun - Sat 9 AM - 7:30 PM | $599.99 / month *One-time $150 Express Onboarding Add-On Required |
GROWTH 120 Calls / Month
VOICE 73.5 HRS / WK | 120 calls / month Sun - Sat 9 AM - 7:30 PM | $1399.99 / month |
BOOKED 200 Calls / Month
Contact us for details.
VOICE 73.5 HRS / WK | 200 calls / month Sun - Sat 9 AM - 7:30 PM | $1459.99 / month |
Note: Excess Calls are not permitted - consider a larger Plan if needed. No commitment required within your 1st month of service for the Start-Up 50 call Plan (cancellation requests must be made 7 days prior to Plan renewal); 3-month minimum commitment required thereafter. Not available for any spa offering med-spa services. Half-Day Plan availability depends on your time zone.
*Required for Any Business Performing Medical Aesthetics Procedures such as Injectables, Cryotherapy, Microneedling, etc.
LEVEL I 55 Calls / Month
VOICE 73.5 HRS / WK | 55 calls / month Sun - Sat 9 AM - 7:30 PM | $799.99 / month *One-time $150 Express Onboarding Add-On Required |
LEVEL II 125 Calls / Month
VOICE 73.5 HRS / WK | 125 calls / month Sun - Sat 9 AM - 7:30 PM | $1899.99 / month |
LEVEL III 200 Calls / Month
Contact us for details.
VOICE 73.5 HRS / WK | 200 calls / month Sun - Sat 9 AM - 7:30 PM | $1849.99 / month |
Need Live Assistance?
We're happy to support prospective clients with any questions or inquiries. For immediate assistance during business hours you may initiate a chat message at the bottom right hand corner or send us an email at hello@mysalondesk.com. Alternatively, use the link below to schedule a phone call today.
you won't find better.
Other answering services may charge $1-1.50 per minute, but how long do they spend on the phone?
Avg. Salon Calls*
4-9 minutes
Avg. Medspa Calls*
6-13 minutes
*Based on salon + spa client records reviews.
Plan ADD-ONS
Appointment Booking
Complimentary with Any Voice/SMS Plan
Custom Welcome Greeting
$25 / upload
Payment Support
Varies Based on Plan
SpamShield™
Surcharge equivalent to 10% of Voice Plan
Reduced pricing available within term commitments.
If you feel that you experience an excessive number of spam calls, we can implement a spam detection software that relies on exclusive third-party federal databases of likely spam callers. While it has a 99.99% accuracy rate, we do not compile the databases ourselves so we cannot be liable for any callers erroneously blocked.
Business Phone Number
$35 / month
Account Onboarding Support
$150 for EXPRESS Onboarding
$250 for Guided Onboarding
Full-Service Calendaring
Varies Based on Plan - Contact us for details.
Voicemail Service
Varies Based on Plan
Normally after hours, calls are not received and your clients will hear an "unavailable message". If you'd like, we can review + transcribe your messages and deliver them via email- and save yourself the trouble of turning on and off your forwarding settings each day. We can also upload one complimentary custom Voicemail Greeting - just send us the sound file ($25 per add'l upload). *Requires active Plan with available call balance; only valid until Plan calls are exhausted.
Virtual Assistant Task Management
Starts at $20 / hour
Custom Contact
starts at $25 / month
Extended Coverage
$50-100 per day for Plans with fewer than 200 calls
$75-150 per day for Plans with more than 200 calls
Holiday Hours
$75-300 per day for Plans with fewer than 200 calls
$100-425 per day for Plans with more than 200 calls
Are you seeking services for a multi-location business with higher volume?
We're happy to discuss custom Plans to meet your needs; for particularly large enterprises we typically develop custom service contracts. Please reach out to us to inquire about alternative pricing at hello@mysalondesk.com
Do you require custom software integrations or messaging protocol?
Custom software projects generally range from $75 to $750, with ongoing monthly maintenance fees. For specific details + quotes, please email us at hello@mysalondesk.com.
Need Pricing for a Virtual Assistant or SALESFORCE (Marketing)?
CLICK the appropriate button to learn more!
RECEPTIONIST BOT™
Need Service Customizations? Consider our Receptionist Bot™.
We generally require that all scheduling preferences are directly programmed into your scheduling software. Manual Service Customizations are only available for accounts with 750+ Calls / Month. Smaller accounts can establish an IVR Menu via our Receptionist Bot - enabling automated custom call handling based on the call type. Save money when our receptionists don't handle every call! Please inquire for eligibility and details.
Types of Customizations Available:
- Basic Scheduling Instructions
- Request to book a certain category of services on a certain date
- Automated Text Message containing Address
- Automated Text Message containing Specials
Learn More.
Press 1 to book an appointment with Lisa.
You could include a special request for bookings with Lisa that could be played for our Receptionist before the call is connected.
For example, "Only Book Color Appointments on Weekends.". Call would be connected to us and billed.
Press 2 to receive a text message containing our current specials.
Caller would receive a text message containing your specials - call would NOT be billed.
Press 3 to receive a text message with our address and navigation details.
Caller would receive a text message containing your address - call would NOT be billed.
Press 4 to leave a message for the business management team.
Caller's message would be transcribed and forwarded to you via text / email - call would NOT be billed.