the ultimate business solution for salon + spa pros in the US + Canada.

emanate luxury.

Let us act as your HIGH-tech salon or spa "front desk".

Our virtual receptionists work remotely to answer your forwarded clients' calls, texts + web-chats while extending white-glove service. Unlike most other answering services, our receptionists all have professional experience within the beauty industry and are extensively trained in multiple fields of cosmetology + aesthetics, professional product knowledge, salon / spa management software, and sales strategy.

Omnichannel US-BASED

VIRTUAL RECEPTION

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VOICE CALLS

EMAIL + WEB-CHAT

SMS / TEXT + SOCIAL MEDIA

EXCELLENT OPTION FOR:

▫️Small Salons + Spas who want an affordable front desk option

▫️Busy Salons + Spas who need help with overflow calls

▫️Enterprise + Franchise Locations with high call volumes

▫️Businesses Seeking to Temporarily Replace a Receptionist

R E C E P T I O N I S T B O T ™

Need Service Customizations? Consider our Receptionist Bot™.

Manual Service Customization are only available for accounts with 750+ calls / month.

Smaller accounts can establish an IVR Menu via our Receptionist Bot - enabling automated custom call handling based on the call type. Save money when our receptionists don't handle every call!

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APPT BOOKING

HIGH QUALITY

INDUSTRY PROS

BOOST REVENUES

COMPLIMENTARY
Appointment Booking Service

Our receptionists can safely and securely add or edit appointments directly into your booking software. They are familiar with all major cloud-based software options, and are fully trained in HIPAA compliance.

We work with most salon + spa web-based scheduling software, but unfortunately our current system is not compatible with desktop systems such as Milano®. We also can only support MindBody® + Vagaro® software in limited cases - please inquire for details. Our client spas and salons are responsible for providing a booking software, transmitting login information, and ensuring that we have functional access.

CLOUD-BASED SOFTWARE REQUIRED.

Complete four easy steps to begin your business journey with My Salon Desk!

1

Select + Subscribe to a Voice Plan.

2

Complete our self-guided intake process.

3

Receive your new number or forwarding number.

4

Upgrade your plan within our client portal.

If we book you just 1 appointment a month,

our service could pay for itself.

CustomIZED

BUSINESS SOLUTIONS

AUTOMATIONS

CLIENTELE MANAGEMENT

DIGITAL PRESENCE

VIRTUAL RECEPTION

We answer your client calls so you don't have to - return your focus to the clients in your chair, not the ones calling on the phone. We provide omnichannel reception across multiple platforms to support the workflow of your business, and can also collaborate with you on strategies for client retention.

MARKETING SUPPORT

In today's social tech-obsessed age, digital presence is vital to a successful salon or spa business. In addition to providing attractive social media content, we can help you craft a custom digital marketing strategy to boost client conversion via both paid advertising and organic reach.

REPUTATION MANAGEMENT

Ratings can make or break a beauty business - dissatisfied clients are twice as likely to make their feelings known across platforms such as Yelp + Google. However, research shows that 70% of such clients are willing to give a you a 2nd chance. Let us assuage your unhappy clients and keep the satisfied ones coming back.

Check out our newest

Business of Beauty Blog Article

"How Amazon's New Salon Will Impact the Beauty Industry"

Read Now

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Keep track of your usage - instantly.

Using our Text for Totals feature, you or your Tenants can text us anytime to receive an instant update with your plan usage. Monitor your usage and effectively manage your budget.

Benefits of a Salon + Spa Answering Service

There are many benefits to offering an answering service for your salon or spa business.

Make More Money.

Never miss a client inquiry again - attract more new bookings by providing round-the-clock customer service. We also help with up-selling appointments.

Boost your Productivity.

Answering the phone takes time away from engaging with clients and focusing on other tasks. Free yourself from the stress of client calls + texts by subscribing to a plan.

BeProfessional.

Offering an answering service removes the chaotic, frazzled aura of many salons and spas. When your business appears more professional, you attract a higher-quality clientele.

Are you looking to super-charge your beauty business?

My Salon Desk

for

MEDSPAS

the beauty world is fabulous, but not easy.

we have the tools you need to reach the

next level.

Plastic surgeons, Cosmetic Dermatologists, Nurse Aestheticians, and other professionals are increasingly being faced with more competition in the med-spa field.

Along with your clinical training, you'll need excellent business solutions + high-caliber, white glove client service to stand out.

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Our strategies are simple to follow, and they actually work.

Cameron Peator

Salon Owner

Brand Deals

Cameron's custom marketing strategy boosted her engagement so much that she earned a collaboration deal with an indie brand!

$ More Money $

Cameron increased her monthly earnings by $6,300 after three months of virtual reception and business solutions.

Client Satisfaction

Cameron's average online ratings increased from 3.8 to 4.2 across all platforms, and she gained key followers in her local market.

BEAUTY BUSINESS

ACCELERATOR

new session

starting

MAY 2021

EXACT DATES TBD

Fair Pricing Model

We charge by the call - regardless of how many minutes it takes. On average, salon/spa calls can take anywhere from 2-10 minutes.

Client Satisfaction

Your clients will never know our receptionists are not in the physical location! Your in-salon clients will also have the undivided attention of your staff.

Market Expertise

We know beauty. We are the only receptionist service on the market that operates within the specific niche of cosmetology + personal care.

Reliability

You can count on our receptionists to provide seamless reception for your clients - we never show up late for work!

Build Your Clientele.

Beauty pros become fully-booked within months of our services.

Increase Your Earnings.

Grow your luxury brand so you can charge luxury prices.

Frequently Asked Questions

O U R I N S T A G R A M

F E E D

the ultimate business solution for salon + spa pros in the US + Canada.

Let us act as your HIGH-tech salon or spa "front desk".