my salon desk
US, CANADA + UK


Virtual Salesforce
by my salon desk                                                                               

🎯 Target ideal clients 💰 Who can afford your prices 💁‍♀️ And love your work!
Specialty Answering Service for Beauty E-Commerce

Become a 7-Figure Business.

Your Spa + Salon leads need instant contact and follow-up in order to maximize marketing conversions - our Virtual Receptionists are available live to make that happen.

SALON + MEDSPA MARKETING

Lead 

Generation

2-Way 

Text Messaging


Appointment

Scheduling

DOZENS of satisfied salons + spas - are you next?

"My Salon Desk has been a lifesaver - it's helped me run my salon without any in-person front desk staff."

jennifer alvarez

Beauty Industry Educator + Salon Owner

The Beauty Business GameChanger Podcast

Naperville, IL

"My Salon Desk helped me optimize + embrace technology within my salon."

tanya

Owner + Master Stylist

Tappa Salon + Beauty Bar

Ottawa, ON (CA)

A new approach to Marketing for Salons + Medspas.

Standard marketing techniques just don't work for salons + spas.

1

❌ Bad Clients

The steep discounting tactics favored by most marketing agencies are bringing in "bargain shoppers" who won't stay with your business.

2

❌ Lost Leads

Without a consistent lead nurturing strategy, many leads interested in your services will churn before ever setting foot in your business.


3

❌ Lack of Results

Initially, your marketing agency may deliver an influx of new leads, but they quickly dry up - leaving you with gaps in your schedule.


A new approach is now needed.


Many beauty businesses have turned to digital ads + discount platforms like Groupon® in an effort to find new clients, but clients are often low-budget "deal-chasers" who churn after 1 or 2 visits. Steep discounting, high ad spends, and rapid client churn often eliminate the gains of advertising, and eventually you run out of new local clients. 

❌ Social Media is no longer enough. You need to:



✅ Minimize Costs with a Custom Ad Strategy

 Avoid Steep Discounting within your Ad

✅ Create Effective Landing Pages + Ads

Telemarket Directly to your Leads

    Meet 
    Virtual ​Salesforce by my salon desk

    Meet 
    VirtualSalesforce™ 
    by my salon desk

    Outsourced Beauty Contact Center

    LEAD Generation

    We attract high-quality leads via On-Page  Marketing (Announcement Bars + Pop-Ups) + Google PPC Ads.



    ❌ Steep Discounts or specials

    ➡️ High-Quality Leads

    INSTANT Outreach

    Our Virtual Salesforce will use text messages and phone calls to immediately market your salon or spa services, increasing the conversion rate of your digital marketing strategy.


    ❌ Losing 95%+ of your Leads in the Funnel

    ➡️ Improving Marketing Performance

    APPOINTMENT Booking

    We'll text your leads your booking link - if you select the Direct Scheduling Add-On, we'll book your converted leads directly into your preferred scheduling calendar software. 


    ❌ Follow-Up work for your Team

    ➡️ New Leads Booked into Your Calendar

    Graphics designed for  Lead conversion

    Our Graphic Design Team works hard to build you custom Landing Pages, Announcement Bars + Pop-Ups that secure new clients leads WITHOUT the need for outrageous discounts + offers.

    VIEW LIVE DEMO

    Enjoy a customized Marketing Strategy.

    Select the options that work best for you.

    SALESFORCE™


    Our traditional Salesforce offering is best for salons + spas that already receive a good amount of web-based traffic, and are simply looking for assistance with lead nurturing and appointment scheduling. 

    • Pop-Ups
    • Announcement Bars

    SALESFORCE PLUS™


    If you are a newer business, or you need assistance with generating new leads, the Salesforce Plus Plans will provide a much needed boost to your business. We utilize Google Ads to attract high-value leads to your salon or spa.

    • Google Ads 📈
    • Pop-Ups
    • Announcement Bars
    VIEW LIVE MARKETING DEMO
    My Salon Desk Call Center Outsourcing

    95% of Leads will NOT book without outbound follow-up.

    MINDY - Boston, MA Beauty Start-Up

    Instant Lead Outreach + Appt. Booking

    Monday - Friday between  10 AM to 7 PM

    Saturday between 10 AM to 4 PM

    VIEW LIVE DEMO

    Instant outbound texts.

    As soon as a lead form is filled out, one of our skilled Receptionists will transmit a text message.

    Unlimited Contact

    We will text + nurture your leads for as long as it takes - texts are unlimited!

    Appt. Scheduling

    We'll schedule appointments directly into your chosen scheduling software.

    *avail. as an optional Plan Add-On

    MORE DETAILS
    MORE DETAILS
    Custom Marketing Ph. Number in your area code Included!
    ✅ Instant Lead Contact

    We provide Two-Way Texting

    ✅ Unlimited Lead Nurturing

    Our Virtual Salesforce Features


    ❌ Expensive Tactics   ❌ Steep Discounting   ❌ Extra Work for you



    ❌ Expensive Tactics

    ❌ Steep Discounting

    ❌ Extra Work for you


    Bespoke Marketing

    Our Ad Strategy is customized to the unique needs of your salon, spa, or beauty/lifestyle business.

    US-Based Salesforce

    All of our Salesforce are based in the US; 100% have a Bachelor's degree.

    Fixed Monthly Costs

    Avoid variable pricing + expensive discounting tactics of other marketing agencies.

    Graphic Design

    Our Graphic Design Team has a background in "Design Thinking" that promotes conversion.

    Instant Outreach

    Your virtual business Salesforce will text potential leads instantly and answer calls.

    Integrations

    We can integrate directly into your Online Calendar, CRM, Order Management Software, etc.


    Appointment Booking

    We can schedule your leads directly into your software - we can even potentially take cards on file!

    High-Quality Service

    Our Virtual Salesforce are required to have at least 2 years of sales experience in the industries we support.

    Boost Salon + Medspa Conversions with a 

    Customized Lead Gen Strategy

    Boost Salon + Medspa Marketing Conversions with a 

    Customized Lead Gen Strategy

    Most Salon + Spa Marketing / Advertising firms offer costly, short-term results and attract bargain shoppers who won't value your full-priced services. My Salon Desk is dedicated to bringing you long-term clients that value your services.

    Announcement Bars

    Announcement Bars are the fixed bars at the top of a webpage that attract leads. Customize your bar with countdown clocks + special offers!


    Pop-Ups

    Add custom Pop-Ups to the pages of your website. Leads will be encouraged to provide contact details in exchange for a low-cost offer.


    Google Ads

    While other salon + spa Ad agencies focus on Social Media Marketing, we utilize high-performing PPC Search Ads.

    Ghost Salons + Spas

    Ever heard of "Ghost Kitchens" on Uber Eats®? Let us make you a Ghost Boutique that fills openings in your schedule!


    VIEW PLANS + PRICING

    We serve all beauty service businesses.


    ​Salons + Day Spas

    Hair Salons, Barbers, Nail Salons, Lash Salons, Makeup Artists, Permanent Makeup Artists, Massage Therapists, and more!

    Medical Spas

    We work with medical spas offering traditional services, as well as IV Wellness.

    Surgeons + Dentists

    Cosmetic Surgeons, Dermatologists + Dentists alike will benefit from the scientific + clinical expertise of our Salesforce Team.

    Beauty E-Commerce

    We're also proud to support beauty, wellness, fashion + lifestyle brands seeking a novel approach to digital marketing.

    What software can we work with?

    We can book appointments directly into your software with our Direct Scheduling Add-On!

    SALON SOFTWARE
    MEDICAL SPA
    MASSAGE + DAY SPA
    SALON SOFTWARE




    Fresha - TechRound






    Vagaro App - Salon Booking App, Spa Booking App, Fitness Booking App


    MEDICAL SPA



    Aesthetic Record EMR





    Vagaro App - Salon Booking App, Spa Booking App, Fitness Booking App

    MASSAGE + DAY SPA


    A N D   M O R E !


    We don't work with software that requires desktop downloads (such as Phorest® or Milano®).


    VIEW PLANS + PRICING
    Specialty Answering Service for Cosmetic Medicine

    Grow your salon or spa with a 

    bespoke + luxury Marketing Solution

    The beauty + lifestyle industries draw in $400+ billion annually; don't sell yourself short. We eliminate the need for expensive monthly minimums, training fees, and long-term contracts; we are an excellent option for indie & start-up businesses.

    We are the leader in salon + medspa marketing.

    We've supported beauty, personal care + lifestyle clients across the US and Canada since 2019 and we're proud to have earned a reputation for excellence.

    VIEW A LIVE DEMO

    hear from our clients...

    "My Salon Desk helped me optimize + embrace technology within my salon."

    tanya

    Owner + Master Stylist

    Tappa Salon + Beauty Bar

    Ottawa, ON (CA)

    "Instant contact is important - My Salon Desk is getting my clients booked."

    andrea

    Medical Esthetician

    Diamond Body Sculpting

    Edina, MN

    "My Salon Desk transformed my new business into a well-oiled machine."

    mindy

    Owner + CEO

    Serendipity

    Boston, MA

    Arrow Down Flashing GIF


    My Salon Desk Call Center Outsourcing

    My Salon Desk transformed my growing beauty business into a well-oiled machine! I launched my business in the midst of Covid-19 and had an IMPOSSIBLE time finding quality staff to help with clerical needs and reception. My Virtual Reception + Assistant teams have been a God-send and were critical to my growth. I've earned an additional $130,000 during 2021 thanks in large part to the support I've gotten. Keep up the amazing work!

    mindy

    Beauty Start-Up

    Boston, MA


    Virtual Salesforce Plans + Pricing  

    Virtual Salesforce 
    Plans + Pricing  

    SALONS + DAY SPAS

    LEVEL I
    LEVEL II
    LEVEL III
    HIGHER VOLUME
    LEVEL I


     NO COMMITMENT required in your 1st Month!


    CONTACT US FOR PRICING

    SALESFORCE 
    1-25 Leads / Month
    ✨ $99.99 / month 
    for a limited time only
    SALESFORCE PLUS™ 
    -Includes Google® Ads

    1-25 Leads / month
     $449.99 / month

    Requires 1-time onboarding fee equivalent to the monthly cost - get in touch for a fee waiver!

    LEVEL II


     SHORT + FLEXIBLE 3-MONTH COMMITMENT

    SALESFORCE 
    26-50 Leads / Month
    $499.99 / month
    SALESFORCE PLUS™ 
    - Includes Google Ads
    26-50 Leads / month
     $899.99 / month

    Requires 1-time onboarding fee equivalent to the monthly cost - get in touch for a fee waiver!

    LEVEL III


     SHORT + FLEXIBLE 3-MONTH COMMITMENT

    SALESFORCE 
    50-75 Leads / Month
    $674.99 / month
    SALESFORCE PLUS™ 
    - Includes Google® Ads
    50-75 Leads / month
     $1214.99 / month

    Requires 1-time onboarding fee equivalent to the monthly cost - get in touch for a fee waiver!

    HIGHER VOLUME

    CONTACT US FOR PRICING.

    3 month service agreement required.

    Send an Email

    MEDICAL SPAS

    LEVEL I
    LEVEL II
    LEVEL III
    HIGHER VOLUME
    LEVEL I


     NO COMMITMENT required in your 1st Month!


    CONTACT US FOR PRICING

    SALESFORCE 
    1-25 Leads / Month
    ✨ $99.99 / month 
    for a limited time only
    SALESFORCE PLUS™ 
    - Includes Google® Ads
    1-25 Leads / month
     $549.99 / month

    Requires 1-time onboarding fee equivalent to the monthly cost.

    LEVEL II


     SHORT + FLEXIBLE 3-MONTH COMMITMENT

    SALESFORCE 
    26-50 Leads / Month
    $599.99 / month
    SALESFORCE PLUS™ 
    - Includes Google® Ads
    26-50 Leads / month
     $1099.99 / month

    Requires 1-time onboarding fee equivalent to the monthly cost.

    LEVEL III


     SHORT + FLEXIBLE 3-MONTH COMMITMENT

    SALESFORCE 
    51-75 Leads / Month
    $799.99 / month
    SALESFORCE PLUS™ 
    - Includes Google® Ads
    51-75 Leads / month
     $1499.99 / month

    Requires 1-time onboarding fee equivalent to the monthly cost.

    HIGHER VOLUME

    CONTACT US FOR PRICING.

    3 month service agreement required.

    Send an Email
    Simple + Streamlined

    CLEAR PRICING

    We provide fixed Monthly Plans based on your desired This simplifies and streamlines our service, and also incentivizes better quality client support.


    MINIMAL EFFORT

    You will only need to have a Discovery Call and install a few pieces of code - we do all the rest!

    QUICK ONBOARD

    We move quickly + efficiently here at My Salon Desk - once you subscribe to a Plan,  we can have your service up + running within 1 week. 


    Some of our Plan Add-Ons...

    Extended Coverage

    Our Standard Hours are between 10 AM and 7 PM from Monday to Friday, and 12 to 4 on Saturdays. Extend coverage to 9 AM to 7:30 7 days a week with this Add-On.

    Landing Pages

    If you are interested in Salesforce Plus, you'll need a high-performing Landing Page. Use one of your own, or let us provide one for you!

    Custom Integrations

    We can easily transmit lead details into a CRM software, Email Marketing software, or spreadsheet of your choosing - just let us know!

    Direct Scheduling

    We usually will text your clients your booking link if they are ultimately interested in booking an appointment, but with this Add-On we can book appointments directly into your calendar.

    Facebook + Instagram Lead Nurturing

    While our Ad strategy exclusively relies on Google Ads, we can potentially nurture your Facebook + Instagram Lead Ads from other third-party sources.

    Custom Pop-Ups + Bars

    We can integrate with many form software, or we're happy to provide bespoke Pop-Ups and Announcement Bars for your website as needed.

    SEO BOOST

    If you'd like to super-charge your Local SEO strategy, our Virtual Salesforce can create even more of a digital presence.

    We offer a streamlined startup process.
    1

    Schedule a Discovery Call with the My Salon Desk Team today!

    2

    Complete our intake process - we'll guide you throughout.

    3

    Customize + Upgrade your plan with Add-Ons.

    4

    Your Marketing Strategy will typically go live within 1 week

    Why do most Marketing Agencies FAIL?

    Most Marketing Agencies lock you into long-term contracts with the promise of sustained business growth, but rarely deliver.

    Reliance on Heavy Discounting

    "Groupon" tactics will only attract temporary clients seeking the hottest new deal. Such clients are unlikely to return at your normal prices and are highly susceptible to churn.


    Lack of Industry Knowledge 

    Beauty industry leads demand knowledgeable + instant support. A generic ad agency will not know how to properly design landing pages that lead to conversion, nor will they effectively nurture your leads.

    ​Schedule a Discovery Call.

    FREQUENTLY ASKED QUESTIONS

    G E N E R A L

    Are your Receptionists US-based or in another country?

    We're proudly based in the USA!

    Our receptionists are all based within the US, meaning they are very familiar with North American beauty protocol and product lines. We NEVER use foreign-based Receptionists. 


    Just FYI, we require our Receptionists to have at least 2 years of professional industry experience within their respective industries. Fun fact: over 100% of our VAs have a bachelor's degree! 

    Who is Virtual Salesforce for?

    Virtual Salesforce is for any Salon or Medspa needing Advertising or Marketing that is effective.

    There are many salon + spa advertising agencies out there, but few are able to deliver the kind of results that we're used to providing. We've seen marketing campaigns with 75% conversion rates for interested leads - far surpassing industry standards. If you're a salon or spa in need of a new marketing agency that knows how to get new leads at a fair price, this is for you!

    What industries do you work with?

    Any business involved in beauty, cosmetology, aesthetics, fashion, fitness, or wellness.

    We certainly know beauty: Blowouts, Barbering, Cuts, Color, Braids, Weaves, Extensions, Up-Dos, Weddings, Makeup Artistry, Lash Extensions, Permanent Makeup, Brow Design, Manicures + Pedicures, Nail Design, Ear Piercing, Tattoo Art, General Aesthetics (facials, light peels, derma planing, Microderm, etc.), Wax + Sugar Hair Removal, Laser Hair Removal, Massage + Reflexology, Cryolipsosis (e.g. Coolsculpting®), EMS, Radiofrequency, Microneedling, Dermal Fillers, Wrinkle Relaxers...you name it!


    Manufacturers of beauty devices such as hair straighteners, curling irons, hair dryers, facial rollers, steamers, EMS or Radiofrequency machines, LED light therapy machines, in-home laser or IPL machines will be well served by our Virtual Receptionists. Retailers of cosmetics and skincare products can rest assured that their customers will receive white-glove service across multiple channels.


    Fashion apparel retailers, jewelry purveyors, bridal boutique owners and fashion boutique owners, and other retailers will all experience an improved workflow by implementing a live Remote Call Center.


    In addition to general gym + fitness centers, our live Virtual Receptionists are familiar with popular boutique fitness offerings such as Spin Cycling, Yoga, Pilates, Pole Fitness, Dance Studios, Weight Training, Crossfit, and Barre Fitness. 


    Wellness providers such as Nutritionists, Juice Bar / Fresh Food purveyors, Meal Delivery Services, Personal Trainers, Life Coaches, Wellness Coaches, Counselors, Massage Therapists, and IV Therapy providers can also benefit from a bespoke Answering Service.

    How do you protect the privacy of clients + customers?

    We take privacy seriously.

    All of our communication methods are protected with the highest levels of security and encryption - our phone systems are both PCI and HIPAA-compliant and meet SOC 2 security standards. In line with our Terms of Service we do not make any claims to the client or customer data in your software.

    S E R V I C E

    How do you learn to handle my business?

    ​You'll complete an Streamlined Client Onboarding.

    Upon subscription, you'll complete an Intake Questionnaire that will provide enough information for us to professionally support your business. Our receptionists are industry-experienced and highly trained in the provision of white-glove service, so you can save yourself the trouble of providing additional scripts or training.

    What Plan should I get - what happens if I'm between Plan lead numbers?

    We'll automatically upgrade you into the appropriate Plan.

    However, we do not recommend getting a Plan that is too small, as we can only commit to nurturing the number of leads you pre-paid for. If our internal volume is high, there is a chance that we may have to limit our service to your pre-paid lead volume.

    Do you make outbound calls or texts?

    Our service is only text-based for now.

    If you'd like phone coverage, consider our Virtual Receptionist Phone Answering service.

    Virtual Reception Answering Service
    What scheduling software can you work with?

    Almost any of them!

    We can work with any online booking system. If you want to add on the Direct Scheduling Add-On, we can only work with software that does NOT require us to log-in with a username + password.

    Do I have to run Ads, and who pays for the Ad Spend?

    If you choose a package with Ads, the Ad Spend is included.

    You may select from the Salesforce Plus packages that include Google Ads, or you may opt for Announcement Bars and Pop-Ups alone.

    Welcome to the Future of Beauty.

    We at My Salon Desk are pleased to support the next wave of beauty entrepreneurs seeking a high-tech approach to business.

    Learn More
    Virtual Assistant for Salons and Spas