Free Yourself from Your Phone.

Free Yourself

from

Your Phone.

Salon, Spa & Medspa Answering Service & Outsourcing Agency

SCHEDULE CALL ⟶

LIVE VIRTUAL RECEPTION &

ANSWERING SERVICE

RESULTS-ORIENTED

NICHE MARKETING AGENCY

SCHEDULING DIRECTLY

INTO YOUR ONLINE CALENDAR

Listen to Salon Owner & Industry

Educator,Jennifer Alvarez, speak

on the benefits of My Salon Desk's

Answering Service.

Listen to Salon Owner & Industry Educator, Jennifer Alvarez, speak on the benefits of My Salon Desk's Answering Service.

Experience the ROI of Adding My Salon Desk to your Beauty Business.

Units Injection Spa

PHOENIX, AZ

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Rewind MD

SOLANA, CA

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Sand Hill Salon

THE ROSEWOOD HOTEL & RESORT
MENLO PARK, CA

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Soluma Aesthetics

OVIEDO & ORLANDO, FL

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We Started with Salons -

Now we Support all Aspects of Aesthetics & Beauty.

Our highly trained & skilled Receptionists are required to have at least 2 years of in-person experience within luxury environments. We can support HAIR SALONS, BARBERSHOPS, LASH, NAIL or BROW SPECIALTY SALONS, DAY SPAS, MASSAGE PARLORS, and MORE. Within Medical Aesthetics and Wellness, we can support MEDICAL SPAS, AESTHETIC PRACTICES, DERMATOLOGISTS, PLASTIC SURGEONS, IV BARS, HORMONE THERAPY CLINICS, and WELLNESS CENTERS.

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My Salon Desk is Powering Viral Brands in the Digital Age.

NU BEAUTY AESTHETICS

2-Location Medspa in the Los Angeles Market

20,000+ Instagram Followers

ALLURA AESTHETICS

4-Location Medspa in the South Florida Market

5500+ Instagram Followers

RENAISSANCE CURLS

Viral Curly Hair Salon in the NYC Market

8500+ Instagram Followers

We understand the Medspa Industry.

We have extensive experience working with AESTHETIC RECORD, BOULEVARD, ZENOTI and more and can answer a variety of questions pertaining to NEUROMODULATORS, FILLERS, and treatments such as MICRONEEDLING, PRP, and BODY CONTOURING.

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Instant Lead Outreach.

Only about 5% of your New Leads will book independently. When our Receptionists follow-up by call or text within minutes of them completing an interest form, conversion rates jump to 70%+.

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Have Questions?

PLANS + PRICING

Our Virtual Receptionist Plans start at only $350 / month for a limited time - schedule your Discovery Call today!

Do you answer calls live? Do the receptionists speak fluent English?

Yes and Yes!

Our live Receptionists are highly trained with at least 2 years of luxury service experience. All are based in the US.

You may add-on live + On-Demand Support to our Monthly Virtual Assistant Plans as desired.

Do you offer text messaging services?

Yes! If you have a landline, toll-free number, or use a VoIP software like Ring Central or Open Phone, we can provide LIVE text message answering on your behalf. The pricing is the same as our Voice Reception pricing - each 2-way conversation is billed the same way as a call.

How do you receive my business' calls?

Everyday you'll follow two easy steps to manage your service!

1. Dial *72 + forwarding number to begin transferring calls to us.

2. Dial *73 at anytime to stop forwarding your calls to us.

You can also program your phone's IVR menu to forward calls our way.

How do I get started?

It's easy! Subscribe to a Plan here: Plans + Pricing - you can begin service as soon as tomorrow with our Express Onboarding Add-On.

You can enjoy the 1st month of all Plans with 200 or fewer Monthly Calls with no commitment (requests to edit or cancel your Plan must be made prior to 30 days before your Billing Date). Future renewals will require a 3-month minimum commitment.

Can I forward just overflow calls when my receptionist doesn't pick up the phone or is already on the line?

Yes!

Many business landline phones offer the option to use *90 and *92 starred codes, you can customize your call forwarding preferences even further. Many of our clients already have in-house receptionists, but are simply looking for additional back-up support during peak hours.

Please consult with your phone company to confirm your available options!

MORE FAQs

WhatMakes My Salon Desk Better...

Communicate Directly with the Receptionists Handling your Calls within our Newly Redesigned Client Portal.

Throughout the day, your Receptionists will be transmitting any messages or updates regarding your calls via our Portal. You have the ability to respond directly to the messages for clarification from the same Receptionists who handle your calls.

ALL PLANS

Live Virtual Receptionists.

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Our Industry-trained Receptionists are reliably available to handle your calls when you need it most - we're available by voice, SMS, chat, social media, email - you name it!

US-Based Receptionists.

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We NEVER use call centers located in other countries - all of our receptionists are US-based with at least 2 years of in-person experience in the American beauty industry.

Beauty-Industry Trained.

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No other Answering Service on the market can handle the unique workflow of the beauty industry like us. We're familiar with salons, medspas, cosmetic doctors/surgeons, and more.

Reliable Service.

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Say "goodbye" to chronic staff turnover, absences and the stress of hiring + firing. We're here for you during your busiest hours, and can start your service as soon as tomorrow.

Learn About Our Scheduling & Calendaring Options.

FULL SERVICE

COMPLIMENTARY

FULL SERVICE

Includes Appointment Booking, Cancellations + Rescheduling via staff login directly into your calendar.

Pricing Varies Based on Plan.

COMPLIMENTARY

Includes Appointment Booking via any online booking feature that does NOT require login.

COMPLIMENTARY - No Additional Cost.

schedule a call.

VIEW FULL PRICING

STANDARD	50 Calls starting at $350 / month	120 Calls starting at $700 / month
MEDSPA	50 Calls starting at $400 / month	120 Calls starting at $950 / month