my salon desk
MEDSPA OUTSOURCING

Enjoy 50% Off Onboarding!

free yourself from your phone.

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"My Salon Desk is simple to implement and actually works. What was once a Startup Salon is now a fully booked luxury tech-infused business."


Christina
LASH LAB


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"Answering calls as they come in is key to good customer service. My Salon Desk is getting people booked when they call."


Lavaya

UNITS INJECTION SPA

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We're PARTICULARLY SKILLED with MEDSPAS.

We have extensive experience working with AESTHETIC RECORD, BOULEVARD and more and can answer a variety of questions pertaining to NEUROMODULATORS, FILLERSRSRS, and treatments such as MICRONEEDLING, PRP, and BODYCONTOURING.

INSTANT LEAD OUTREACH.

Only about 5% of your New Leads will book independently. When our Receptionists follow-up by call or text within minutes of them completing an interest form, conversion rates jump to 70%+.
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Live Virtual Receptionists.

Our Industry-trained Receptionists are reliably available to handle your calls when you need it most - we're available by voice, SMS, chat, social media, email - you name it!

US-Based Receptionists.

We NEVER use call centers located in other countries - all of our receptionists are US-based with experience in the American beauty industry.

Beauty-Industry Trained.

No other Answering Service on the market can handle the unique workflow of the beauty industry like us. We're familiar with salons, medusas, cosmetic doctors/surgeons, and more.

Reliable Service.

Say "goodbye" to chronic staff turnover, absences and the stress of hiring + firing. We're here for you during your busiest hours, and can start your service as soon as tomorrow.

Learn About Our Scheduling + Calendaring Options.

Select between the following scheduling options.

FULL SERVICE
COMPLIMENTARY
FULL SERVICE


Includes Appointment Booking, Cancellations + Rescheduling via staff login directly into your calendar.


Pricing Varies Based on Plan.

COMPLIMENTARY


Includes Appointment Booking via any online booking feature that does NOT require login.


COMPLIMENTARY - No Additional Cost.

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PLANS + PRICING

Our Virtual Receptionist Plans start at only $350 / month for a limited time - schedule your Discovery Call today!

Do you answer calls live? Do the receptionists speak fluent English?

Yes and Yes!


Our live Receptionists are highly trained with at least 2 years of luxury service experience. All are based in the US.


You may add-on live + On-Demand Support to our Monthly Virtual Assistant Plans as desired.

Do you offer text messaging services?

Yes! If you have a landline, toll-free number, or use a VoIP software like Ring Central or Open Phone, we can provide LIVE text message answering on your behalf. The pricing is the same as our Voice Reception pricing - each 2-way conversation is billed the same way as a call. 

How do you receive my business' calls?

Everyday you'll follow two easy steps to manage your service!


1. Dial *72 + forwarding number to begin transferring calls to us.


2. Dial *73 at anytime to stop forwarding your calls to us.


You can also program your phone's IVR menu to forward calls our way.

How do I get started?

It's easy! Subscribe to a Plan here: Plans + Pricing - you can begin service as soon as tomorrow with our Express Onboarding Add-On.


You can enjoy the 1st month of all Plans with 200 or fewer Monthly Calls with no commitment (requests to edit or cancel your Plan must be made prior to 7 days before your Billing Date). Future renewals will require a 3-month minimum commitment. 

Can I forward just overflow calls when my receptionist doesn't pick up the phone or is already on the line?

Yes!


Many business landline phones offer the option to use *90 and *92 starred codes, you can customize your call forwarding preferences even further. Many of our clients already have in-house receptionists, but are simply looking for additional back-up support during peak hours.


Please consult with your phone company to confirm your available options!

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STANDARD50 Calls starting at $350 / month 120 Calls starting at $825 / month
MEDSPA50 Calls starting at $400 / month
  120 Calls starting at $950 / month

Enjoy up to 45% SAVINGS with a 3-24 month commitment. We're happy to develop CUSTOM PLANS for higher volumes.

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