my salon desk
MEDSPA OUTSOURCING

Enjoy 50% Off Onboarding & 30-50% Off!

free yourself from your phone.

SCHEDULE CALL

"My Salon Desk is simple to implement and actually works. What was once a Startup Salon is now a fully booked luxury tech-infused business."


Christina
LASH LAB


Learn More

"Answering calls as they come in is key to good customer service. My Salon Desk is getting people booked when they call."


Lavaya

UNITS INJECTION SPA

Learn More

We're PARTICULARLY SKILLED with MEDSPAS.

We have extensive experience working with AESTHETIC RECORD, BOULEVARD and more and can answer a variety of questions pertaining to NEUROMODULATORS, FILLERSRSRS, and treatments such as MICRONEEDLING, PRP, and BODYCONTOURING.

INSTANT LEAD OUTREACH.

Only about 5% of your New Leads will book independently. When our Receptionists follow-up by call or text within minutes of them completing an interest form, conversion rates jump to 70%+.
LEARN MORE

Live Virtual Receptionists.

Our Industry-trained Receptionists are reliably available to handle your calls when you need it most - we're available by voice, SMS, chat, social media, email - you name it!

US-Based Receptionists.

We NEVER use call centers located in other countries - all of our receptionists are US-based with experience in the American beauty industry.

Beauty-Industry Trained.

No other Answering Service on the market can handle the unique workflow of the beauty industry like us. We're familiar with salons, medusas, cosmetic doctors/surgeons, and more.

Reliable Service.

Say "goodbye" to chronic staff turnover, absences and the stress of hiring + firing. We're here for you during your busiest hours, and can start your service as soon as tomorrow.

Learn About Our Scheduling + Calendaring Options.

Select between the following scheduling options.

FULL SERVICE
COMPLIMENTARY
FULL SERVICE


Includes Appointment Booking, Cancellations + Rescheduling via staff login directly into your calendar.


Pricing Varies Based on Plan.

COMPLIMENTARY


Includes Appointment Booking via any online booking feature that does NOT require login.


COMPLIMENTARY - No Additional Cost.

SCHEDULE CALL
PLANS + PRICING

Our Virtual Receptionist Plans start at only $350 / month for a limited time - schedule your Discovery Call today!

Do you answer calls live? Do the receptionists speak fluent English?

Yes and Yes!


Our live Receptionists are highly trained with at least 2 years of luxury service experience. All are based in the US.


You may add-on live + On-Demand Support to our Monthly Virtual Assistant Plans as desired.

Do you offer text messaging services?

Yes! If you have a landline, toll-free number, or use a VoIP software like Ring Central or Open Phone, we can provide LIVE text message answering on your behalf. The pricing is the same as our Voice Reception pricing - each 2-way conversation is billed the same way as a call. 

How do you receive my business' calls?

Everyday you'll follow two easy steps to manage your service!


1. Dial *72 + forwarding number to begin transferring calls to us.


2. Dial *73 at anytime to stop forwarding your calls to us.


You can also program your phone's IVR menu to forward calls our way.

How do I get started?

It's easy! Subscribe to a Plan here: Plans + Pricing - you can begin service as soon as tomorrow with our Express Onboarding Add-On.


You can enjoy the 1st month of all Plans with 200 or fewer Monthly Calls with no commitment (requests to edit or cancel your Plan must be made prior to 7 days before your Billing Date). Future renewals will require a 3-month minimum commitment. 

Can I forward just overflow calls when my receptionist doesn't pick up the phone or is already on the line?

Yes!


Many business landline phones offer the option to use *90 and *92 starred codes, you can customize your call forwarding preferences even further. Many of our clients already have in-house receptionists, but are simply looking for additional back-up support during peak hours.


Please consult with your phone company to confirm your available options!

MORE FAQs


SCHEDULE CALL.

STANDARD50 Calls starting at $350 / month 120 Calls starting at $825 / month
MEDSPA50 Calls starting at $400 / month
  120 Calls starting at $950 / month

Enjoy up to 30-50% SAVINGS for a limited time.

VIEW FULL PRICING