Designed for Luxury.
My Salon Desk powers upscale, luxe Medical Spas that provide affluent clients with the best services and a luxurious, concierge experience.Our Answering Service has supported INJECTOR 5280 within the competitive Denver market.
INJECTOR 5280
DENVER, CO
★ ★ ★ ★ ★
GREAT on TrustPilot and Clutch
#1 Luxury Medspa Answering Service.
DESIGNED FOR LUXURY BRANDS.
MY SALON DESK is the solution the Medspa Industry has been waiting for - founded in 2019, we now have 6 years of experience in providing high-quality outsourcing solutions for Medical Spas and Aesthetics Practices.
Our signature offering, our Medspa Virtual Receptionist & Phone Answering Service, has supported hundreds of medical spas across the US by converting new patient leads and providing white-glove care to existing patients.
Industry-Trusted.
We've operated an Answering Service for Medspas for 5+ Years - We've Seen it All. As a Premium Service for Luxury Medical Spas, We Are the Only Option with Bonafide Testimonials.
White-Glove Service.
Luxury Branding.
Sales-Trained.
Our Receptionists Undergo an Extensive 4-Week Training, as well as Ongoing Professional Development, to Maximize Lead Conversion & Patient Retention for Upscale Medical Spa Brands.
6+ Years In Business.
We are the Industry Leader by a long shot. We're the only Medspa Answering Service Dedicated to Medspas that has Medspa Reviews & Testimonials - We're the Real Deal in this Industry.
Highly Rated.
We're the only Medspa Answering Service Dedicated to Medspas that has Reviews & Testimonials. If your patients Wouldn't Trust a Medspa with No Testimonials, Why Trust an Answering Service Without Any?
Measurable Impact.
We Do It All.
Our Receptionists Undergo an Extensive 4-Week Training, as well as Ongoing Professional Development, to Maximize Lead Conversion & Patient Retention for Upscale Medical Spa Brands.
We're the #1 Luxury for Medical Spa Virtual Receptionist Services.
we can help you patients anywhere.
A Medspa Answering Service & Medspa Virtual Receptionist.
Medspa Phone
Answering Service
& Virtual Receptionists
Scheduling Directly
into Your Software
Marketing, SEO, and
Web & Clerical Support.
CALL CENTER HOURS |
Standard 10 am - 5pm (10-2 Saturdays) Customizable 6 am - Midnight for all time zones in the US + Canada |
VOICE CALLS
We answer client calls, provide information according to your unique business logistics + book appointments.
TEXT / SMS
Support Millenial + Gen Z Medspa clients with instant access to support via SMS.
WEB CHAT + EMAIL
50% of clients locate their desired Medspa online - assist your tech-savvy clients on your site.
SOCIAL MEDIA
We can integrate directly with Lead Ads across platforms as well as Facebook Messenger.
#1 best in the industry.
Over the course of the past 5 years, we've learned what attracts callers to a Medical Spa - Instant Service, White-Glove Professionalism, and Industry Knowledge. With a Medspa Virtual Receptionist, you can always rest assured that your potential clients are in great hands.
Full-Scale Answering Service for Medical Spas & Aesthetics.

✓⃝ Medical Spas and Medispas
✓⃝ Aesthetic Medical Practice
✓⃝ Cosmetic MDs, PAs, and NPs
✓⃝ Cosmetic Dentists
✓⃝ Wellness Practices✓⃝ Fitness + Athletic Studios
✓⃝ Saunas + Massage Bars
✓⃝ Boutiques Salons and Spas
We Provide Medical Spas with a Virtual Receptionist & Outsourced Support.
STANDARD VIRTUAL RECEPTION
APPOINTMENT SCHEDULING
In addition to standard remote call answering, our Aesthetics Practice Virtual Receptionists can also book and schedule appointments. Our Complimentary Scheduling Add-On exclusively supports the creation of new appointments and is only available with Boulevard®, Mangomint®, Square®, and select other options.
Our Full-Service Scheduling Add-On enables us to login to your software via an admin account to book, cancel, and reschedule appointments instantly,
+
myMEDSPA PLUS+
now available - inquire for details.
Payment Support, Deposits, & Orders.
Enables the collection of Credit Card information & processing payments.
Ad-Hoc Outbound Calling & Follow-Up
We can place ad-hoc outbound calls to your patients per your request.
Voicemail Handling & Outbound Follow-Up
We can help handle After-Hours Voicemails & provide follow-up.
Patient Appointment Reminders & Follow-Up.
Calls and/or SMS reminders to your patients at an interval of your choosing.
Patient Lead Nurturing & Recovery
We can call leads & previous patients to acquire more bookings.
WebChat Widget on your Website
We can support your website visitors with instant answers to their questions.
Good Faith Exam or Patient Intake.
We can oversee the completion of Good Faith Exams or Patient Intakes.
CRM Database Management.
Instant Updates to your CRM software with notes & records RE calls and bookings.
Social Media & SMS Integration
We can provide support for your clients via SMS, Instagram & Facebook.
the Medspa Partner you never knew you needed.
We Can Handle All of Your Patient's Treatment
Questions, And We're HIPAA COMPLIANT.
My Salon Desk is Powering Viral Medspa Brands in the Digital Age.

NU BEAUTY AESTHETICS
2-Location Medspa in the Los Angeles Market
20,000+ Instagram Followers
ALLURA AESTHETICS
4-Location Medspa in the South Florida Market
5500+ Instagram Followers


RENAISSANCE CURLS
Viral Curly Hair Salon in the NYC Market
8500+ Instagram Followers
Our Medical Spa Virtual Receptionist Features.
Simply Put,
We do it better.

○
RATED GREAT on ★TRUSPILOT.
CUSTOMER SATISFACTION
We happily take in the Medspa clients of other Answering Services because we don't just answer calls - we handle them.
○
MEDSPA CALL CENTER
We're an answering service and virtual receptionist designed with luxury salon + medspa practices in mind - we know the medspa industry.
○
SALES ORIENTED
We train our Medspa Virtual Receptionists to convert your new callers into booked clients - no additional training is required on your end for a seamless experience.
○
MEDSPA INDUSTRY TRAINED
We can address 98% of Medspa client concerns on our own. Meaning less follow-up for you, and more time with clients.
○
CUSTOMIZED SERVICE
Medspa Virtual Receptionists work in small cohorts + know your business, as opposed to calls being forwarded to a general call center.
○
RELIABLE SERVICE
We're open when you are. Our Medspa Virtual Receptionists are reliably here for you.
○
BILLING TRANSPARENCY
Billing per-call instead of per-minute helps maintain quality. There's no incentive for us to keep your clients waiting.
○
HIGHER EARNINGS
Capture more missed clients + revenues. Our clients report an average of 26% monthly increase in new Medspa patients.
Hear from Our Clients.
We support businesses of all sizes and from all specialities in the medical aesthetics industry.

"My Salon Desk is simple to implement and actually works. It's been an incredible help over the past years, we're grateful for your support!"
Denver
INJECTOR 5280

"Answering calls as they come in is key to good customer service. My Salon Desk is getting people booked when they call - it's been wonderful."
Phoenix
UNITS INJECTION SPA
Why Your Medical Spa Needs
A Virtual Receptionist.

① Growth Potential.
Medspas, Medical Spas, and Aesthetic Medicine Practices are anticipated to experience record level growth at a CAGR of 12.96% in 2024. Stop losing clients by keeping your phones monitored. A Virtual Receptionist for your Medspa will help ensure that every possible patient is captured.
② Saved Time.
If you're struggling to answer phone calls in a timely fashion, or feeling overwhelmed with managerial responsibilities, now's the time to outsource to a Medspa Answering Service or Virtual Receptionist. Your time is better spent on tasks that lead to business growth and expansion as well as patient retention.
③ Better Client Satisfaction.
We're the only business process outsource agency that maintains a specialty in the Medical Spa industry, and the only one with a verifiable track record. Having an immediate, live Virtual Receptionist for your Medspa to respond to client inquiries makes a world of difference.
MONTHLY CALLS
150,000+
US-BASED WORKFORCE
100%
POTENTIAL INTEGRATIONS
2000+
YEARS IN OPERATION
6
SPECIALTIES
12+
About Our Medspa Virtual Receptionist Service.
Other tasks, scripts, note-taking, reports, Add-Ons (e.g. collecting client credit card info), or special requests are considered Customizations and are available by request.
BUSINESS GREETING.
ANSWER INQUIRIES.
▪️ Location | ▪️ Directions |
▪️ Price Menu | ▪️ Policies |
APPT. BOOKING.
Our Medspa Virtual Receptionists
Can Schedule Appointments.


We work with all of the top Medspa Scheduling Software Systems including Aesthetic Record, Boulevard, Vagaro, Mangomint, Zenoti, Jane App, and more.
Most Generic Answering Services do not integrate with software that is well-suited for Medical Spas and Aesthetic Medical Practices. We are proud to support Full-Service Calendaring (including appointment booking, rescheduling, and cancellations).
Our Live Answering Service for Medspas can schedule appointments accurately with the expertise needed to simplify your workflow - we can give rough estimates of aesthetic treatment quantities and pricing over the phone, and we can
Accounts with over 200 monthly calls can also access a slew of service upgrades, including custom scripting, software integrations, and automations.

Provide Instant Support to Your Clients.
The Medical Spa Industry can be extremely competitive at times, leading to a need for often expensive marketing initiatives. Quality is important when outsourcing critical business functions of your medical spa or aesthetics practice. Don't make the mistake of using a generic answering service that doesn't maintain a medspa specialty, or using a service without credibility or reviews. You wouldn't expect your patients to book with you without any testimonials or experience, so why select an unqualified phone service?
My Salon Desk has been in operation since 2019 and served hundreds of salons and spas around the US and Canada. We are the only Medspa Virtual Receptionist service that has bonafide expertise in handling high-end & white-glove clientele service - we've serviced beauty businesses with celebrity clients, as well as those who regularly revenue $30,000+ within one day.
Learn More About Your Pricing Options.
⟶

Answering Service.
Unlike most other answering services, we charge per call, not the minute. This simplifies and streamlines our service, and also incentivizes better quality support.

Other Services.
You can easily cap spending at the price-point of your choosing with our fixed pay-per-call Answering Service billing and enjoy no hidden fees.
STEP 1.
Select + Subscribe to a Plan that best suits your business needs and volume - arrange a call to learn more.
STEP 2.
Your Concierge will immediately contact you to complete our self-guided intake process.
STEP 3.
You can upgrade your plan to add Voicemail Service, SMS + other offerings within our client portal.
STEP 4.
You can start using your service typically within 1-5 days!
SCHEDULE A DISCOVERY CALL.
MORE ABOUT OUR MEDICAL SPA VIRTUAL RECEPTIONISTS:
We don't just answer calls; We handle them. Our expertly trained Medspa Virtual Receptionists are skilled in providing white-glove service to your clientele - we know that first impressions always matter, and we take great pride in being the virtual face of your business.
Our Live Medspa Virtual Receptionists become an extension of your brand and an excellent first-line of your business. The beauty + lifestyle industries draw in $400+ billion annually; an increasingly competitive retail landscape make it imperative that you extend the highest quality of instant assistance. Our pre-existing training in medical aesthetics eliminates the need for expensive monthly minimums, training fees, and long-term contracts; we are an excellent option for indie & start-up businesses.
Our receptionists are all required to have experience in the med-spa industry - many of them are licensed aestheticians. They have extensive knowledge of all common treatments and procedures, and can assuage your patients' concerns or trepidations about undergoing a procedure for the first time.
FREQUENTLY ASKED QUESTIONS.
General Questions.
Calls & Call Handling.
Welcome to the Future of Beauty.
We at My Salon Desk are pleased to support the next wave of beauty entrepreneurs seeking a high-tech approach to business.

