How to Build your Custom Plan...
First, Select + Subscribe to a Voice Plan that best suits your business needs and volume.
Your Concierge will immediately contact you to begin completing our self-guided intake process.
Typically within no more than 24 hours, you will receive your new number or instructions for call forwarding.
You can upgrade your plan to add SMS + other offerings within our client portal.
STANDARDS OF SERVICE
Our receptionists professionally + warmly answer your forwarded calls in your business' name.
Our receptionists answer your clients' inquiries leveraging their existing industry expertise.
BOOK + EDIT APPTS
We book and edit appointments based on your clients' specific requests.
Please review our service standards - any scripts, notes, reports, or special requests are considered Customizations, and are subject to approval..
ALL SCHEDULING PREFERENCES MUST BE DIRECTLY PROGRAMMED INTO YOUR SOFTWARE.
R E C E P T I O N I S T B O T ™
Need More Service Customizations?
Consider our Receptionist Bot™.
If you're unable to program all of your scheduling preferences into your chosen software, don't fear! Certain requests can be accommodated using our Receptionist Bot. Establish an IVR Menu enabling automated custom call handling or even outgoing text messages based on the call type. You can even save money when our receptionists don't handle every call!
P R O - T I P :
ADD VOICEMAIL SERVICE
Almost 100%of our clients opt to add Voicemail Service to avoid the hassle of adjusting forwarding settings everyday!
S T E P 1
My Salon Desk Voice Plans
Pick the plan best suited to your needs - use previous phone records to guess-timate the best plan for you - excess usage fees apply to all Voice Plans. Your billing cycle won't officially begin until your intake process is completed and your phone lines are activated.
S T A N D A R D
L O W VO L U M E
S T A N D A R D
M E D / H I G H V O L U M E
Are you looking for service for your Salon Suite?
S T E P 2
Your personal Concierge awaits!
All of our clients are assigned a My Salon Desk Concierge who provides white glove service. After signing up, you will instantly receive an email directing you to complete a detailed intake survey about your business + operation, so that we can best serve your customers.
S T E P 3
Once we complete the intake process, you will be notified of your new business phone number or call forwarding instructions within 24 hours.
S T E P 4
Add SMS and other Offerings
Let's get digital! Impress your Millennial and Gen Z clients with instant support on the fly. Select your desired upgrades after logging into your portal.
A B O U T O U R
All My Salon Desk Clients have 24/7 access to our client portal, where you can instantly view call usage, edit your subscription, and receive tech support.