How to Build your Custom Plan...
First, Select + Subscribe to a Voice Plan that best suits your business needs and volume.
Your Concierge will immediately contact you to begin completing our self-guided intake process.
Typically within no more than 24 hours, you will receive your new number or instructions for forwarding.
You can upgrade your plan to add SMS + other offerings within our client portal.
STANDARDS OF SERVICE
Please review our service standards carefully - any other tasks, scripts, note-taking, reports, Add-Ons (e.g. collecting client credit card info), or special requests are considered Customizations, and are subject to approval and incur additional costs.
☑️ BUSINESS GREETING
Our receptionists professionally + warmly answer your forwarded calls in your business' name.
☑️ ANSWER INQUIRIES
Our receptionists answer your clients' inquiries leveraging their existing industry expertise.
☑️ BOOK + EDIT APPTS
We book and edit appointments based on your clients' specific requests.
ALL SCHEDULING PREFERENCES MUST BE DIRECTLY PROGRAMMED INTO YOUR SOFTWARE.
S T E P 1
My Salon Desk Voice Plans
Pick the plan best suited to your needs - use previous phone records to guess-timate the best plan for you - excess usage fees apply to all Voice Plans. Your billing cycle won't officially begin until your intake process is completed and your phone lines are activated.
S T A N D A R D
No Add-Ons are included - view Add-On pricing here: Plans + Pricing.
M E D S P A
*Required for Any Business Performing Medical Aesthetics Procedures such as Injectables, Cryotherapy, Microneedling, etc.)
No Add-Ons are included - view Add-On pricing here:Plans + Pricing.
S T E P 2
Complete your Intake Process.
After signing up, you will instantly receive an email directing you to complete a detailed intake survey about your business + operation, so that we can best serve your customers. Your Service Cycle won't actually begin until you complete the onboarding process - no need to worry!
S T E P 3
Once we complete the intake process, you will be notified of your new business phone number or call forwarding instructions -generally within as little as 24 hours for lower volume accounts.
S T E P 4
Add SMS and other Offerings
We're always available to further optimize and optimize your My Salon Desk service. Impress your Millennial and Gen Z clients with instant support on the fly by adding SMS or web-chat, or power business automations with API webhooks.
A B O U T O U R
All My Salon Desk Clients have 24/7 access to our client portal, where you can instantly view call usage, edit your subscription, and receive tech support.