Medspa Answering Service & Salon Answering Service

Appointment Scheduling

Appointment Scheduling.

We Help Get Your Clients Booked.

Let Us Expertly Handle the Task of Managing Your Calendar with Accuracy & Precision.

For Medspas & Salons That Need More Support than just Phone Answering.

Over the course of the past 6 years, we've learned what Medical Spas need most - inbound phone answering is great, but all-around clerical and managerial support is even better. We're proud to be the first to provide a Full-Suite Remote Medspa Virtual Receptionist that can handle all of your client support needs to optimize your service standards.

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We Support Most Cloud-Based Software Options & EMRs.

Appointment Booking

Our skilled Receptionists will create appointments for your callers directly into your software. By default, we collect your clients' name, email, and phone number - depending on your Plan, we can also collect referral sources,

Appointment Rescheduling

When clients need to adjust appointments, our Receptionists will identify your availability and reschedule based on your preferences. If needed, we may also be able to collect fees for late-notice rescheduling.

Appointment Cancellation

We can cancel appointments for your callers based on their request. If an appointment is cancelled outside of the acceptable timeframe based on your policies, we can collect late cancellation fees on your behalf depending on your software.

Tardies & No-Shows

You have the option of selecting our Payment Support software, which enables our receptionist to collect payment details to be kept on file. We'll also counsel new clients on your policies. You'll be able to assess fees as needed to protect your business.

Learn About Our Most Popular Scheduling Add-Ons.

Our Add-Ons are available a-la carte or as a package within a MySalonDesk PLUS+ upgrade, which incorporates all of the most popular ones for your convenience.

Full-Service Scheduling

We can book, cancel, and reschedule appointements directly into your preferred cloud-based EMR. We specialize in Boulevard®, Aesthetic Record®, Mangomint®, Vagaro®, Zenoti®, and have also worked with Jane App®, Paubau®, and others.

Payment Support

We're happy to support your business with the implementation of cancellation & no-show policies by taking credit cards on file for new clients and patients - making sure that you are still compensated no matter what.

Voicemail Service

Our Receptionists will listen to and handle all voicemails received after your scheduled call center hours. They'll expertly make follow-up calls if needed, and pass all other important messages your way.

We Support Most Cloud-Based Software Options & EMRs.