For Medspas & Salons That Need More Support than just Phone Answering.
Over the course of the past 6 years, we've learned what Medical Spas need most - inbound phone answering is great, but all-around clerical and managerial support is even better. We're proud to be the first to provide a Full-Suite Remote Medspa Virtual Receptionist that can handle all of your client support needs to optimize your service standards.
Enjoy the Following
Included Premium Add-Ons.
Our Add-Ons are typically available a-la carte, but MySalonDesk PLUS+ incorporates all of the most popular ones for your convenience.
Full-Service Scheduling
We can book, cancel, and reschedule appointements directly into your preferred cloud-based EMR. We specialize in Boulevard®, Aesthetic Record®, Mangomint®, Vagaro®, Zenoti®, and have also worked with Jane App®, Paubau®, and others.
Payment Support
We're happy to support your business with the implementation of cancellation & no-show policies by taking credit cards on file for new clients and patients - making sure that you are still compensated no matter what.
Voicemail Service
Our Receptionists will listen to and handle all voicemails received after your scheduled call center hours. They'll expertly make follow-up calls if needed, and pass all other important messages your way.
Select from the Following Upgrades:
Still need more support? Customize your service even further with more Upgrades.
Not all Upgrades available with every Plan - Contact us for all details.
Enhanced Payments, Deposits, & Orders.
Enables the collection of Credit Card information & processing payments.
Ad-Hoc Outbound Calling & Follow-Up
We can place ad-hoc outbound calls to your patients per your request.
Voicemail Handling & Outbound Follow-Up
We can help handle After-Hours Voicemails & provide follow-up.
Client Appointment Reminders & Follow-Up.
Calls and/or SMS reminders to your patients at an interval of your choosing.
Client Lead Nurturing & Recovery
We can call leads & previous patients to acquire more bookings.
WebChat Widget on your Website
We can support your website visitors with instant answers to their questions.
Good Faith Exam or Patient Intake.
We can oversee the completion of Good Faith Exams or Patient Intakes.
CRM Database Management.
Instant Updates to your CRM software like Go High Level with notes & records RE calls.
Social Media & SMS Integration
We can provide support for your clients via SMS, Instagram & Facebook.
We've Supported Some of the Best-Rated
Medspas & Salons Across the Country.
We're More Than Just a Medspa Answering Service or Medspa Virtual Receptionist.
Soluma Aesthetics
OVIEDO & ORLANDO, FL
Nu Beauty Aesthetics
CORONA & DIAMOND BAR, CA
Units Injection Spa
PHOENIX, AZ
Rewind MD
SOLANA, CA
