my salon deskᴬᴵ

The 1st Hybrid AI / Human Salon and Medspa Virtual Receptionist

Forward-Thinking AI Virtual Receptionists for Beauty Businesses Adapting to a Tech-Infused Industry.

For Medspas & Salons That Need More Support than just Phone Answering.

Over the course of the past 6 years, we've learned what Medical Spas need most - inbound phone answering is great, but an omnichannel contact center is what salons & spas truly need. We're proud to be the first to provide a Full-Suite Remote Medspa Virtual Receptionist that can handle all of your client support needs to optimize your service standards.

BOOK A CALL ⟶

Service Menu & Pricing

Your Service Menu, Treatment Modalities, and Pricing

Treatment Recommendations

AI Agents can Recommend Services to New Callers

Location & Parking

The AI Agent can provide navigation instructions

Self-Service Links

Transmitting Links via SMS for Booking, Cancelling, and more

Live Transfer & Scheduling

The AI Agent can transfer the call to one of our Receptionists if needed.

AI Virtual Reception is the Newest Innovation Shaking Up the Beauty Industry - Here's How it helps your Callers.

Your AI agent will have a soft, feminine & scarily human-like voice to closely approximate a real person. She'll be able to answer many of the questions a typical receptionist would answer.

BOOK A CALL ⟶

Try it for Yourself.

Dial now to listen to the AI Agent at the Lash Lab in Baltimore, MD.

How our AI Hybrid Virtual Salon & Spa Receptionist Works...

1. Answer the Call & Triage the Inquiry.

The AI Receptionist will answer the call in an incredibly human-like voice. They will gather basic details from your caller such as contact information and inquire about the reason for their call.

How our AI Hybrid Virtual Salon & Spa Receptionist Works...

2. 24/7 AI Receptionist Support

The AI Receptionist is trained using information from your website to answer any and all questions your caller might have - this includes pricing, service offerings, recommendations, navigation directions, parking, and much more.

3. Live Transfer to our Receptionists

If the issue is more complex than our AI can handle (such as a scheduling request), they can request to transfer to a live Receptionist within our Call Center. If you've exhausted your Live Transfers for the month, you'll receive a notification and summary of their call for you to follow-up.

Our AI Plans & Pricing

Unfortunately, Plans are not generally available for Medspas (unless you use Jane App) as the software is not HIPAA-compliant.

Level I

Level II

Level I

Unlimited AI CALLS / MONTH

Standard $124.99 / Month

Level I

Unlimited AI CALLS / MONTH

10 Live Handled CALLS / MONTH

Standard $199.99 / Month

Standard + Scheduling $249.99 / Month

Level II

Unlimited AI CALLS / MONTH

20 Live Handled CALLS / MONTH

Standard $324.99 / Month

Standard + Scheduling $399.99 / Month

What Add-Ons are Available with the AI Plans?

The only Add-On available is the Full-Service Scheduling / Appointment Booking Add-On, which will enable us to login to your Scheduling Software to book, cancel, and reschedule appointments. Unfortunately no other Add-Ons are available with this service, including the Payment Support Add-On which enables us to take cards on file. We recommend sending payment requests to your clients automatically to ensure you receive the needed deposits and cards on file.

What hours does your service cover?

Your AI Virtual Receptionist is available 24/7. Our Live receptionists are available in the Call Center between 10 AM to 5 PM Mondays through Fridays and 10 AM to 2 PM on Saturdays.

After these hours, any calls will be directed to transmit a Voicemail or text message, which will be transcribed and sent to you.

How will the AI Agent learn to Answer my Calls?

The AI software uses your website and any other details you submit to learn about your business. Over time the agent will be able to speak as though they were you!

Can the AI Agent schedule appointments?

The AI Agent can only schedule directly into Jane App - otherwise, a live Receptionist from our Call Center will assist with booking. When your live calls are exhausted, you can upgrade to a larger Plan or ask your AI Agent to text callers a link where they can book an appointment on their own.

What type of business would benefit from an AI Receptionist?

Any personal care or beauty business seeking to optimize its workflow and reduce costs would benefit from incorporation AI solutions into its operation.

Unfortunately our AI solutions are NOT HIPAA compliant so we generally cannot support Medical Spas. We do make an exception for medspas using Jane App, which offers a custom HIPAA-compliant integration.

Keep Track of Important Call Details in Real Time.

We will soon be rolling out a Real-Time Contact Log that will provide details regarding incoming and outgoing calls / conversations including phone numbers, emails, disposition tracking, and an AI summary of the call. We also offer the option of post-call CSAT surveys.

LEVEL II and UP

Communicate Directly with the Receptionists Handling your Calls.

Throughout the day, your Receptionists will be transmitting any messages or updates regarding your calls via our Portal. You have the ability to respond directly to the messages for clarification from the same Receptionists who handle your calls.

ALL PLANS

Get Expert Assistance within a Matter of Minutes.

Within the Helpdesk, you'll be able to find the answers to most of the frequently asked questions we received. You'll also be able to generate support tickets or Schedule a Call with a member of our Business Solutions Team.

ALL PLANS