For Medspas & Salons That Need More Support than just Phone Answering.
Over the course of the past 6 years, we've learned what Medical Spas need most - inbound phone answering is great, but all-around clerical and managerial support is even better. We're proud to be the first to provide a Full-Suite Remote Medspa Virtual Receptionist that can handle all of your client support needs to optimize your service standards.
Enjoy Expert Support with Daily Tasks.
Normally these services require costly VA plans, but My Salon Desk flex incorporates all of the most popular ones for your convenience.
Earn Credits Monthly
All Plans earn 5 credits for every 50 calls / month within their plans. For example, a 120 Call Plan would earn 10 credits each month.
Purchase Additional Credits
If you run out of credits, you can add more to your balance to enjoy further convenience.
Make Task Requests in the Portal or by Message.
Alert us of your Flex Task requests from the convenience of your Client Portal, or via message with the Concierge Team.
Select from the Following Tasks:
Still need more support? Customize your service even further with more Upgrades.
Not all Upgrades available with every Plan - Contact us for all details.
Ad-Hoc Outbound Calling & Follow-Up
We can place ad-hoc outbound calls to your patients per your request.
Rescheduling a Provider's Day.
We can reschedule your clients in the event of provider unavailability.
Enhanced Payments, Deposits, & Orders.
Enables the collection of Credit Card information & processing payments.
Voicemail Handling & Outbound Follow-Up
We can help handle After-Hours Voicemails & provide follow-up.
Client Appointment Reminders & Follow-Up.
Calls and/or SMS reminders to your patients at an interval of your choosing.
Good Faith Exam or Patient Intake.
We can oversee the completion of Good Faith Exams or Patient Intakes.
Client Lead Nurturing & Recovery
We can call leads & previous patients to acquire more bookings.
CRM or Waitlist Management.
Instant Updates to your CRM or scheduling from waitlist.
Custom
Let us know whatever you need — we'll do our best to support you!
We've Supported Some of the Best-Rated
Medspas & Salons Across the Country.
We're More Than Just a Medspa Answering Service or Medspa Virtual Receptionist.
Soluma Aesthetics
OVIEDO & ORLANDO, FL
Nu Beauty Aesthetics
CORONA & DIAMOND BAR, CA
Units Injection Spa
PHOENIX, AZ
Rewind MD
SOLANA, CA
