my salon desk
US, CANADA


for the modern beauty business.
beauty virtual reception + marketing | US + Canada 

Salon and spa answering service

the next level in beauty.

Salon, Spa + Medspa Virtual Reception + Marketing

L I V E  P H O N E  &  S M S

A D S  +  M A R K E T I N G

L I V E  R E C E P T I O N

M A R K E T I N G

s c h e d u l i n g

Welcome to some of our newest clients for 2023:


 

A sample of some of our clients utilizing our Voice, SMS, Email OR Salesforce™ services.

"My Salon Desk helped me optimize + embrace technology within my salon."

tanya

Owner + Master Stylist

Tappa Salon + Beauty Bar

Ottawa, ON (CA)

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I N T R O D U C I N G
VIRTUAL Salesforce™

salon + spa lead generation

Virtual Salesforce

salon + spa lead generation
VIEW LIVE DEMO NOW

Streamline client calls, texts + marketing by outsourcing.

streamline client calls, texts + marketing by 
outsourcing.

  Hair, Lash + Nail Salons

  Barbershops

✓  Massage + Day Spas

  Medical Spas


  Cosmetic Surgeons

  Cosmetic Dentists

  Lifestyle + E-Commerce

  Health + Wellness

salon spa answering service

How we support Beauty Businesses

Our Virtual Receptionists can provide much-needed support to salons, barbershops, day spas, and medical spas across the US and Canada.

Ditch the Front Desk

My Salon Desk Phone + SMS Answering Services and Virtual Assistant Services are perfect for salons and spas without Receptionists.

Grow your Brand

Expand the digital reach of your business with a Specialized Marketing Strategy that will bring valuable, target clientele into your business.

Franchise + Enterprise

Based on a flexible bespoke software infrastructure, we're pleased to support enterprise clients with custom Reception or Marketing needs.

m  s  d

We do it better.

Rated GREAT on  

We happily take in the clients of other companies because we don't just answer calls - we handle them.

We can address 98% of client concerns on our own.
​Meaning less follow-up for you, and more time with clients.

We can address 98% of client concerns on our own.
​Meaning less follow-up for you, and more time with clients.

Receptionists work in small cohorts + know your business,​
as opposed to calls being forwarded to a general call center.

Receptionists work in small cohorts + know your business,​
as opposed to calls being forwarded to a general call center.

We're open when you are
​Our Receptionists are reliably here for you.

We're open when you are
​Our Receptionists are reliably here 7 days a week.

Billing per-call instead of per-minute helps maintain quality.
​There's no incentive for us to keep your clients waiting.

Billing per-call instead of per-minute helps maintain quality.
​There's no incentive for us to keep your clients waiting.

Capture more missed clients + revenues. Our clients report an average of 26% monthly increase in new customers.

Capture more missed clients + revenues. Our clients report an average of 26% monthly increase in new customers.

VIEW OUR PLANS

m   s   d

We happily take in the clients of other companies because we don't just answer calls - 
we handle them.

We can address 98% of client concerns on our own.
​Meaning less follow-up for you, and more time with clients.

Receptionists work in small cohorts + know your business,​
as opposed to calls being forwarded to a general call center.

We're open when you are
​Our Receptionists are reliably here to support you.

Billing per-call instead of per-minute helps maintain quality.
​There's no incentive for us to keep your clients waiting.

Capture more missed clients + revenues. Our clients report 
an average of 26% monthly increase in new customers.

LEARN MORE

We pride ourselves on our high quality.

Appointment Booking

We can book + schedule appointments directly into your salon or spa booking software.

Quick + Timely Service

We answer most calls within just 1 ring - and say "goodbye" to your callers being placed on extended holds.

White-Glove Service

Our associates are all required to hold at least 2 years of experience in high-end client service.

Free Follow Up

We relay messages from your clients at no extra charge. Select a phone call, encrypted SMS or email-based delivery.

Industry-Trained

Our US-based Receptionists are licensed estheticians, students, or beauty professionals.

Custom Integrations

The My Salon Desk platform is fully API-enabled, powering an unlimited range of integrations and supporting advanced automations.

Small Cohorts

Our Receptionists work in small cohorts, enabling them to become more familiar with your business practices.


Reliable 7 days / wk 

No more flaky, "sick" employees. We are open for business almost everyday!


We're HIPAA Compliant.

Our Med-Spa receptionists are all required to have experience in the med-spa industry - many of them are licensed aestheticians

Our strategies earn you 
an extra $2,000 - $15,000+ each month.

Appointment Booking

Our receptionists can schedule appointments directly into your current scheduling software. 


Industry Expertise

Our receptionists are required to have industry experience in addition to at least 2 years of high-end customer service. 


SMS Service

We have affordable custom solutions for businesses seeking to provide a convenient contact option to their clients.


New Lead Marketing

Larger accounts will be able to take advantage of custom contact funnels for new leads and advanced data reporting.


Begin service as soon as 24 hours from now.

Begin service as soon as 24 hours from now.

LEARN MORE

We offer undeniable value.

Save money by implementing a virtual receptionist service within your salon, spa, or personal care business. 

SPA BELLA
Open 8 hours daily, 5 days a week
4 stylist stations

Traditional      

R E C E P T I O N I S T

40 Hours per week


✔️ Unreliable

✔️ Extensive Training Time + Costs

✔️ High Turnover

✔️ Missed Calls After-Hours

$4500 / month

n


MY SALON  DESK

73.5 Reliable Hours per week


$300 / month

93% savings!


We specialize in the beauty + lifestyle industries. 

Hear from our Clients

We support businesses of all sizes and from all specialities of beauty + personal care.

"My Salon Desk solutions are simple to implement and they work! I've captured more patients and surpassed my typical earnings in my medical spa."

Cam Peator, RN

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"Answering calls as they come in is key to good customer service. My Salon Desk is getting people booked when they call."

Andrea Miller

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Make More Money

Never miss a client inquiry again - attract more new bookings by providing round-the-clock customer service. Recapture the $10,000+ being lost to missed calls and unchecked voicemails.

Boost Productivity

Answering the phone takes time away from engaging with clients and focusing on other tasks. Free yourself from the stress of client calls + texts by subscribing to a plan.

Add Professionalism

Offering an answering service removes the chaotic, frazzled aura of many salons and spas. When your business appears more professional, you attract a higher-quality clientele.

Learn More Now.

VIEW OUR PLANS
Why My Salon Desk?

We know the beauty + personal care industries.

Our virtual receptionists work remotely to answer your forwarded clients' calls, texts + web-chats while extending white-glove service. Unlike most other answering services, our receptionists all have professional experience within the beauty industry and are extensively trained in multiple fields of cosmetology + aesthetics, professional product knowledge, salon / spa management software, and sales strategy.

Why can't I just let callers go to Voicemail or my Text Inbox?

Most Callers expect instant support.

In the beauty + personal care industries, prospective clients keep calling around until someone picks up. Clients may need immediate same-day or same-week appointments; MedSpa patients particularly require conversation with their prospective spa as an assurance that they can trust the quality of your work. All in all, a voicemail message during business hours connotes unprofessionalism and leads to client attrition.

Will my clients feel odd talking to a remote call center?

Absolutely not, they'll never know!

We answer the phones in your business' name. We strategically provide remote support while never giving away that we're not there with you in person. Even if a question demanded a revelation (for example, if a client asks whether we see her lost sweater) we never reveal the fact that we're a third-party service and instead describe ourselves as working remotely if pressed. 


Additionally, our Receptionists work in small cohorts as opposed to all calls being routed to a general call center. Don't be surprised if your clients come in asking for your Virtual Receptionist by name!

1

Subscribe to a Voice Plan.

2

Complete your intake process.

3

Receive your forwarding number. 

4

Upgrade your plan with Add-Ons.

NEED LIVE 

ASSISTANCE?


We're happy to support prospective clients with any questions or inquiries. For immediate assistance during business hours you may initiate a chat message at the bottom right hand corner or send us an email at hello@mysalondesk.com. Alternatively, use the link below to schedule a phone call today.

SCHEDULE A PHONE CALL NOW!

Lash Lab Vegan Lash Extensions in Baltimore is the #1, best provider of lash extensions in Baltimore, MD

Missed Inquiries

The average mid-sized spa or salon is missing between 5-15 potential clients per day by allowing the Voicemail machine to function as a receptionist.

  Do the math...    

Integrate our service into your salon or spa - retain multiple additional appointments each week for the price of a Keratin Blowout or Botox® Appointment.

Missed Clients

Even if only one of those missed clients had booked each day, you'd obviously end up with about 30 additional clients for the month.

MissedRevenues

If your average service ticket is just $75, you may be losing $4500+ monthly - medical spas with higher prices could be losing $15,000+ monthly.

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Keep track of your usage - instantly.

Using our Text for Totals feature, you can text us anytime to receive an instant update with your plan usage. Monitor your usage and effectively manage your budget.

Build Your Clientele.

Beauty pros become fully-booked within months of our services.

Increase Your Earnings.

Grow your luxury brand so you can charge luxury prices.

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