never miss a client inquiry again.
salon + spa virtual reception | US + Canada
Never Miss a Client.
Salon + Spa Virtual Reception
R E C E P T I O N
S M S + C H A T
A P P T B O O K I N G
R E C E P T I O N
S M S + C H A T
A P P T B O O K I N G
SALONS + SPAS
SALONS + SPAS
- Hair Salons + Barbershops
- Nail + Lash Salons
- Day Spas + Estheticians
MEDSPAS
MEDSPAS
We provide Answering Services for small, medium and large enterprise medspas, cosmetic surgeons + dermatologists. Our Medspa team is comprised of Medical Estheticians, Pre-Med students, and former Medspa employees.
- Injectables + Wrinkle Relaxers
- Laser, IPL, Peels + Surgery
- Service Recommendations
E-COMMERCE
E-COMMERCE
Shopping has gone fully digital - Virtual Receptionists can represent your business with instant + intelligent support across multiple channels:
- Live Phone Answering
- Text Message
- Facebook Messenger + Twitter
HAIR, SKIN + RETAIL
HAIR, SKIN + RETAIL
- Backbar + Hairstyling Products
- Haircare + Skincare Devices
- Women's, Men's + Kid's Fashion
- Bridal + Wedding Boutiques
HEALTH + WELLNESS
HEALTH + WELLNESS
Modern consumers expect immediate + live phone support. Our remote live Answering Service provides assistance with Appointment Scheduling and Setting.
Gyms, Pools, Saunas, Boutique Fitness Studios + Fitness Centers
Personal Trainers, Health Coaches + Nutritionists + Meal Delivery Services
VIRTUAL ASSISTANT
VIRTUAL ASSISTANT
My Salon Desk makes the prospects of having a remote Virtual Assistant a reality for small and medium sized businesses.
- Data Entry + Updates
- New + Existing Client Contact
- Inventory Management + Ordering
- Recurring Tasks
"...recapture the thousands of dollars you're losing each month to missed calls and unchecked voicemails."
Desk-less Small Business
My Salon Desk Answering Services are perfect for businesses without Receptionists.
Virtual Assistant
We can book + schedule appointments, in addition to a full-suite of other tasks.
Franchise + Enterprise
We support businesses of all sizes with customizeable Virtual Reception services.
Overflow Calls
We can serve as a virtual + remote backup to your in-salon Receptionists.
"My Salon Desk helped me optimize + embrace technology within my salon."
Tanya, Owner + Master Stylist
Tappa Salon + Beauty Bar
Ottawa, ON (CA)
Begin service as soon as 24 hours from now.
Begin service as soon as 24 hours from now.
m s d
We happily take in the clients of other companies because we don't just answer calls -
we handle them.
m s d
We do it better.
We happily take in the clients of other companies because we don't just answer calls - we handle them.
We can address 98% of client concerns on our own.
Meaning less follow-up for you, and more time with clients.
We can address 98% of client concerns on our own.
Meaning less follow-up for you, and more time with clients.
Receptionists work in small cohorts + know your business,
as opposed to calls being forwarded to a general call center.
Receptionists work in small cohorts + know your business,
as opposed to calls being forwarded to a general call center.
We're open when you are - 8A to 9P in all time zones.
Our Receptionists are reliably here 7 days a week.
We're open when you are - 8A to 9P in all time zones.
Our Receptionists are reliably here 7 days a week.
Billing per-call instead of per-minute helps maintain quality.
There's no incentive for us to keep your clients waiting.
Billing per-call instead of per-minute helps maintain quality.
There's no incentive for us to keep your clients waiting.
Capture more missed clients + revenues. Our clients report an average of 26% monthly increase in new customers.
Capture more missed clients + revenues. Our clients report an average of 26% monthly increase in new customers.
m s d
We happily take in the clients of other companies because we don't just answer calls -
we handle them.
We can address 98% of client concerns on our own.
Meaning less follow-up for you, and more time with clients.
Receptionists work in small cohorts + know your business,
as opposed to calls being forwarded to a general call center.
We're open when you are - 8A to 9P in all time zones.
Our Receptionists are reliably here 7 days a week.
Billing per-call instead of per-minute helps maintain quality.
There's no incentive for us to keep your clients waiting.
Capture more missed clients + revenues. Our clients report
an average of 26% monthly increase in new customers.
Some of Our Key Features...
We pride ourselves on our high quality.
92%
of our Receptionists have a Bachelor's degree or are currently in pursuit of one.
They come to us from:
the Spa at Equinox®
Bliss at the W Hotel®
Aveda® Salons
And other luxury spas + salons
We offer undeniable value.
Save money by implementing a virtual receptionist service within your salon, spa, or personal care business.
Traditional
R E C E P T I O N I S T
40 Hours per week
✔️ Unreliable
✔️ Extensive Training Time + Costs
✔️ High Turnover
✔️ Missed Calls After-Hours
$4500 / month
n
MY SALON DESK
73.5 Reliable Hours per week
$300 / month
93% savings!
Hear from our Clients
We support businesses of all sizes and from all specialities of beauty + personal care.
"My Salon Desk solutions are simple to implement and they work! I've captured more patients and surpassed my typical earnings in my medical spa."
Cam Peator, RN
"Answering calls as they come in is key to good customer service. My Salon Desk is getting people booked when they call."
Andrea Miller
Make More Money
Never miss a client inquiry again - attract more new bookings by providing round-the-clock customer service. Recapture the $10,000+ being lost to missed calls and unchecked voicemails.
Boost Productivity
Answering the phone takes time away from engaging with clients and focusing on other tasks. Free yourself from the stress of client calls + texts by subscribing to a plan.
Add Professionalism
Offering an answering service removes the chaotic, frazzled aura of many salons and spas. When your business appears more professional, you attract a higher-quality clientele.
Learn More Now.
We're HIPAA Compliant.
The Med-Spa receptionists in our call center are all required to have experience in the med-spa industry - many of them are licensed aestheticians. They have extensive knowledge of all common treatments and procedures, and can assuage your patients' concerns or trepidations about undergoing a procedure for the first time.
We answer calls + set appointments for Medical Spas.
We have the tools you need to reach the next level. Plastic surgeons, Cosmetic Dermatologists, Nurse Aestheticians, and other professionals need excellent business solutions + high-caliber, white glove client service to stand out.
1
Subscribe to a Voice Plan.
2
Complete your intake process.
3
Receive your forwarding number.
4
Upgrade your plan with Add-Ons.
NEED LIVE
ASSISTANCE?
We're happy to support prospective clients with any questions or inquiries. For immediate assistance during business hours you may initiate a chat message at the bottom right hand corner or send us an email at hello@mysalondesk.com. Alternatively, use the link below to schedule a phone call today.
Missed Inquiries
The average mid-sized spa or salon is missing between 5-15 potential clients per day by allowing the Voicemail machine to function as a receptionist.
➕ Do the math...
Integrate our service into your salon or spa - retain multiple additional appointments each week for the price of a Keratin Blowout or Botox® Appointment.
Missed Clients
Even if only one of those missed clients had booked each day, you'd obviously end up with about 30 additional clients for the month.
Missed Revenues
If your average service ticket is just $75, you may be losing $4500+ monthly - medical spas with higher prices could be losing $1500+ monthly.
