meet the modern front desk solution for your luxury medspa or salon.
front desk for
yourluxury
medspa
or salon.
VIRTUAL RECEPTION & ANSWERING SERVICE
for MEDSPAS & SALONS.
LIVE VIRTUAL RECEPTION &
ANSWERING SERVICE
RESULTS-ORIENTED
NICHE MARKETING AGENCY
SCHEDULING DIRECTLY
INTO YOUR ONLINE CALENDAR
Designed for Luxury.
My Salon Desk powers luxury beauty businesses that service high-profile, VIP clientele. Our Answering Service has supported SANDHILL SALON into becoming one of Silicon Valley's most highly rated beauty brands.
SANDHILL SALON
THE ROSEWOOD HOTEL & RESORT
SILICON VALLEY - MENLO PARK, CA
★ ★ ★ ★ ★
GREAT on TrustPilot and Clutch
We're the only Medspa Answering Service
and Salon Virtual Receptionist with a Track Record for success and Demonstrated Expertise in the Beauty Industry.
We're the only Medspa Answering Service and Salon Virtual Receptionist with a Track Record for success and Demonstrated Expertise in the Beauty Industry.
Soluma Aesthetics
Listen to Salon Owner & Industry Educator,
Jennifer Alvarez, speak on the benefits of
My Salon Desk's Answering Service.
Listen to Salon Owner & Industry Educator, Jennifer Alvarez, speak on the benefits of My Salon Desk's Answering Service.
#1 best in the industry.
Over the course of the past 5 years, we've learned what attracts callers to a Medical Spa - Instant Service, White-Glove Professionalism, and Industry Knowledge. With a My Salon Desk Virtual Receptionist, you can always rest assured that your potential clients are in great hands.
Save Both Time and Money without Sacrificing Quality by Outsourcing Receptionist Duties to My Salon Desk.
Save Both Time and Money
without Sacrificing Quality
by Outsourcing Receptionist
Duties to My Salon Desk.
✓⃝ Hair, Lash + Nail Salons
✓⃝ Barbershops
✓⃝ Massage + Day Spas
✓⃝ Medical Spas
✓⃝ IV bars & clinics
✓⃝ Cosmetic Dentists
✓⃝ Cosmetic Surgeons
✓⃝ Health & Wellness
✓⃝ WEIGHT LOSS CLINICS
✓⃝ Lifestyle + E-Commerce
our new client portal.
My Salon Desk is Powering Viral Brands in the Digital Age - the Perfect Infusion of Advanced AI-Powered Technology into Beauty.
My Salon Desk is Powering
Viral Brands in the Digital Age,the Perfect Infusion of Advanced AI-Powered Technology into Beauty.
NU BEAUTY AESTHETICS
2-Location Medspa in the Los Angeles Market
20,000+ Instagram Followers
ALLURA AESTHETICS
4-Location Medspa in the South Florida Market
5500+ Instagram Followers
RENAISSANCE CURLS
Viral Curly Hair Salon in the NYC Market
8500+ Instagram Followers
An Answering Service for Medspas
is Just Like Having your own Highly-Trained Staff.
Communicate Directly with the Receptionists Handling your Calls.
Throughout the day, your Receptionists will be transmitting any messages or updates regarding your calls via our Portal. You have the ability to respond directly to the messages for clarification from the same Receptionists who handle your calls.
Struggling to Consistently & Effectively Staff the Front Desk?
Struggling to Consistently & Effectively Staff the Front Desk?
Our Medspa Virtual Receptionists can provide much-needed support to salons, barbershops, day spas, and medical spas across the US and Canada.
Missing clients calls' can ruin your bottom line, but many businesses cannot afford the additional costs or time needed to hire an in-person receptionist. We created a Medspa Answering Service for upscale beauty brands seeking to maintain white-glove service for clients while streamlining their business.
Simply put,
We do it better.
○
RATED GREAT on ★TRUSPILOT.
CUSTOMER SATISFACTION
We happily take in the Medspa clients of other Answering Services because we don't just answer calls - we handle them.
○
MEDSPA CALL CENTER
We're an answering service and virtual receptionist designed with luxury salon + medspa practices in mind - we know the medspa industry.
○
SALES ORIENTED
We train our Medspa Virtual Receptionists to convert your new callers into booked clients - no additional training is required on your end for a seamless experience.
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MEDSPA INDUSTRY TRAINED
We can address 98% of Medspa client concerns on our own. Meaning less follow-up for you, and more time with clients.
○
SALON & SPA INDUSTRY TRAINED
We're familiar with all aspects of the Beauty Industry - Hair Salons, Nail Salons, Lash + Brow Salons, Day Spas, Barber, & Massage Center, and other Wellness Clinics. We're already well-trained - no additional training from you is required.
○
CUSTOMIZED SERVICE
Medspa Virtual Receptionists work in small cohorts + know your business, as opposed to calls being forwarded to a general call center.
○
RELIABLE SERVICE
We're open when you are. Our Medspa Virtual Receptionists are reliably here for you.
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BILLING TRANSPARENCY
Billing per-call instead of per-minute helps maintain quality. There's no incentive for us to keep your clients waiting.
○
HIGHER EARNINGS
Capture more missed clients + revenues. Our clients report an average of 26% monthly increase in new Medspa patients.
m s d
We happily take in the clients of other companies because we don't just answer calls -
we handle them.
We can address 98% of client concerns on our own.
Meaning less follow-up for you, and more time with clients.
Receptionists work in small cohorts + know your business,
as opposed to calls being forwarded to a general call center.
We're open when you are.
Our Receptionists are reliably here to support you.
Billing per-call instead of per-minute helps maintain quality.
There's no incentive for us to keep your clients waiting.
Capture more missed clients + revenues. Our clients report
an average of 26% monthly increase in new customers.
We pride ourselves on our high quality.
Need more Support? Upgrade to mySalonDesk PLUS+
Payment Support, Deposits, & Orders.
Enables the collection of Credit Card information & processing payments.
Outbound Calling & Message Follow-Up
We can place outbound calls to your patients per your request.
Voicemail Handling & Follow-Up
We can handle your voicemails and make outbound Follow-Up calls as needed.
Patient Appointment Reminders & Follow-Up.
Calls and/or SMS reminders to your patients at an interval of your choosing.
Patient Lead Nurturing & Recovery
We can call leads & previous patients to acquire more bookings.
WebChat Widget on your Website
We can support your website visitors with instant answers to their questions.
Good Faith Exam or Patient Intake.
We can oversee the completion of Good Faith Exams or Patient Intakes.
CRM Database Management.
Instant Updates to your CRM software with notes & records RE calls and bookings.
Social Media & SMS Integration
We can provide support for your clients via SMS, Instagram & Facebook.
We're HIPAA Compliant.
Our Med-Spa receptionists are all required to have experience in the med-spa industry - many of them are licensed aestheticians.
Our strategies earn you an extra $2000-$15,000+ each month.
Begin service as soon as 24 Hours from now.
We offer undeniable value.
Save money by implementing a virtual receptionist service within your salon, medical spa, or personal care business.
Traditional
R E C E P T I O N I S T
40 Hours per week
✔️ Unreliable
✔️ Extensive Training Time + Costs
✔️ High Turnover
✔️ Missed Calls After-Hours
$4500 / month
n
my salon desk
40 Reliable Hours per week
$350 / month
92% savings!
- Hair Salons + Barbershops
- Nail + Lash Salons
- Day Spas + Estheticians
- Medical Spas
MEDSPAS
MEDSPAS
We provide Answering Services for small, medium and large enterprise medspas, cosmetic surgeons + dermatologists. Our Medspa team is comprised of Medical Estheticians, Pre-Med students, and former Medspa employees.
- Injectables + Wrinkle Relaxers
- Laser, IPL, Peels + Surgery
- Service Recommendations
Shopping has gone fully digital - Virtual Receptionists can represent your business with instant + intelligent support across multiple channels:
- Live Phone Answering
- Text Message
- Facebook Messenger + Twitter
- Backbar + Hairstyling Products
- Haircare + Skincare Devices
- Women's, Men's + Kid's Fashion
- Bridal + Wedding Boutiques
Modern consumers expect immediate + live phone support. Our remote live Answering Service provides assistance with Appointment Scheduling and Setting.
Gyms, Pools, Saunas, Boutique Fitness Studios + Fitness Centers
Personal Trainers, Health Coaches + Nutritionists + Meal Delivery Services
My Salon Desk makes the prospects of having a remote Virtual Assistant a reality for small and medium sized businesses.
- Data Entry + Updates
- New + Existing Client Contact
- Inventory Management + Ordering
- Recurring Tasks
Hear from Our Clients.
We support businesses of all sizes and from all specialities of beauty + personal care.
"My Salon Desk solutions are simple to implement and they work! I've captured more patients and surpassed my typical earnings in my medical spa."
Cam Peator
"Answering calls as they come in is key to good customer service. My Salon Desk is getting people booked when they call."
April, RN
We understand how to generate leads for Medspas and other beauty brands.
Our Virtual Salesforce offering provides targeted Google PPC Ads to prospective clients with high intent, in addition to omni-channel lead nurturing within customizable funnels. We provide marketing support for Medical Spas, Salons, Barbershops, and more.
The Business of Beauty.
Make more money.
Never miss a client inquiry at your medspa or salon again - attract more new bookings by providing round-the-clock customer service. Recapture the $10,000+ being lost to missed calls and unchecked voicemails.
Boost Productivity.
Answering the phone takes time away from engaging with patients in your medspa and focusing on other tasks. Free yourself from the stress of client calls + texts by subscribing to a plan.
Add professionalism
Offering an answering service removes the chaotic, frazzled aura of many salons, spas, and medspas. When your business appears more professional, you attract a higher-quality clientele.
Learn more now.
Jennifer AlvarezSalon Today Top 200 Honoree, Owner of Refined Beauty Boutique, Host of Beauty Business Gamechanger Podcast
Why your Medspa or Salon Needs a Live Answering Service.
Need live Assistance?
We're happy to support prospective clients with any questions or inquiries. For immediate assistance during business hours you may initiate a chat message at the bottom right hand corner or send us an email at hello@mysalondesk.com. Alternatively, use the link below to schedule a phone call today.
1.
Build Your Custom Plan & Subscribe.
2.
Complete your Intake Questionnaire.
3.
Get your forwarding number.
4.
Upgrade your plan with Add-Ons.
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Missed Inquiries.
The average mid-sized spa or salon is missing between 5-15 potential clients per day by allowing the Voicemail machine to function as a receptionist.
Do the math.
Integrate our service into your salon or spa - retain multiple additional appointments each week for the price of a Keratin Blowout or Botox® Appointment.
Missed Clients.
Even if only one of those missed clients had booked each day, you'd obviously end up with about 30 additional clients for the month.
Missed Revenues.
If your average service ticket is just $75, you may be losing $4500+ monthly - medical spas with higher prices could be losing $15,000+ monthly.
