for the modern beauty business.
beauty virtual reception + marketing | US, Canada + UK
the next level in beauty.
Salon, Spa + Medspa Virtual Reception + Marketing
L I V E R E C E P T I O N
M A R K E T I N G
s c h e d u l i n g
✨ Welcome to some of our newest clients in September 2022: ✨
A sample of some of our clients utilizing our Voice, SMS, Email OR Salesforce™ services.
I N T R O D U C I N G
VIRTUAL Salesforce™
I N T R O D U C I N GVIRTUAL Salesforce™
salon + spa lead generation
Virtual Salesforce™
Streamline client calls + marketing by outsourcing.
streamline client calls + marketing strategy by outsourcing.
outsourcing.
✓ Hair, Lash + Nail Salons
✓ Barbershops
✓ Massage + Day Spas
✓ Medical Spas
✓ Cosmetic Surgeons
✓ Cosmetic Dentists
✓ Lifestyle + E-Commerce
✓ Health + Wellness
How we support Beauty Businesses
Our Virtual Receptionists can provide much-needed support to salons, barbershops, day spas, and medical spas across the US and Canada.
"My Salon Desk helped me optimize + embrace technology within my salon."
tanya
Owner + Master Stylist
Tappa Salon + Beauty Bar
Ottawa, ON (CA)
m s d
We do it better.
Rated GREAT on 
We happily take in the clients of other companies because we don't just answer calls - we handle them.
We can address 98% of client concerns on our own.
Meaning less follow-up for you, and more time with clients.
We can address 98% of client concerns on our own.
Meaning less follow-up for you, and more time with clients.
Receptionists work in small cohorts + know your business,
as opposed to calls being forwarded to a general call center.
Receptionists work in small cohorts + know your business,
as opposed to calls being forwarded to a general call center.
We're open when you are.
Our Receptionists are reliably here for you.
We're open when you are.
Our Receptionists are reliably here 7 days a week.
Billing per-call instead of per-minute helps maintain quality.
There's no incentive for us to keep your clients waiting.
Billing per-call instead of per-minute helps maintain quality.
There's no incentive for us to keep your clients waiting.
Capture more missed clients + revenues. Our clients report an average of 26% monthly increase in new customers.
Capture more missed clients + revenues. Our clients report an average of 26% monthly increase in new customers.
m s d
We happily take in the clients of other companies because we don't just answer calls -
we handle them.
We can address 98% of client concerns on our own.
Meaning less follow-up for you, and more time with clients.
Receptionists work in small cohorts + know your business,
as opposed to calls being forwarded to a general call center.
We're open when you are.
Our Receptionists are reliably here to support you.
Billing per-call instead of per-minute helps maintain quality.
There's no incentive for us to keep your clients waiting.
Capture more missed clients + revenues. Our clients report
an average of 26% monthly increase in new customers.
Our strategies earn you
an extra $2,000 - $15,000+ each month.
Begin service as soon as 24 hours from now.
Begin service as soon as 24 hours from now.
We answer calls + set appointments for Medical Spas.
We have the tools you need to reach the next level. Plastic surgeons, Cosmetic Dermatologists, Nurse Aestheticians, and other professionals need excellent business solutions + high-caliber, white glove client service to stand out.
✓ Neuromodulators, Injectables, Body Contouring and more!
✓ Service Recommendations + Contraindications
✓ Inbound MedSpa Call Center
✓ Outbound Lead Marketing
We pride ourselves on our high quality.
92%
of our Receptionists have a Bachelor's degree or are currently in pursuit of one.
They come to us from:
the Spa at Equinox®
Bliss at the W Hotel®
Aveda® Salons
And other luxury spas + salons
We offer undeniable value.
Save money by implementing a virtual receptionist service within your salon, spa, or personal care business.
Traditional
R E C E P T I O N I S T
40 Hours per week
✔️ Unreliable
✔️ Extensive Training Time + Costs
✔️ High Turnover
✔️ Missed Calls After-Hours
$4500 / month
n
MY SALON DESK
73.5 Reliable Hours per week
$300 / month
93% savings!
We specialize in the beauty + lifestyle industries.
SALONS + SPAS
SALONS + SPAS
- Hair Salons + Barbershops
- Nail + Lash Salons
- Day Spas + Estheticians
MEDSPAS
MEDSPAS
We provide Answering Services for small, medium and large enterprise medspas, cosmetic surgeons + dermatologists. Our Medspa team is comprised of Medical Estheticians, Pre-Med students, and former Medspa employees.
- Injectables + Wrinkle Relaxers
- Laser, IPL, Peels + Surgery
- Service Recommendations
E-COMMERCE
E-COMMERCE
Shopping has gone fully digital - Virtual Receptionists can represent your business with instant + intelligent support across multiple channels:
- Live Phone Answering
- Text Message
- Facebook Messenger + Twitter
HAIR, SKIN + RETAIL
HAIR, SKIN + RETAIL
- Backbar + Hairstyling Products
- Haircare + Skincare Devices
- Women's, Men's + Kid's Fashion
- Bridal + Wedding Boutiques
HEALTH + WELLNESS
HEALTH + WELLNESS
Modern consumers expect immediate + live phone support. Our remote live Answering Service provides assistance with Appointment Scheduling and Setting.
Gyms, Pools, Saunas, Boutique Fitness Studios + Fitness Centers
Personal Trainers, Health Coaches + Nutritionists + Meal Delivery Services
VIRTUAL ASSISTANT
VIRTUAL ASSISTANT
My Salon Desk makes the prospects of having a remote Virtual Assistant a reality for small and medium sized businesses.
- Data Entry + Updates
- New + Existing Client Contact
- Inventory Management + Ordering
- Recurring Tasks
Hear from our Clients
We support businesses of all sizes and from all specialities of beauty + personal care.
"My Salon Desk solutions are simple to implement and they work! I've captured more patients and surpassed my typical earnings in my medical spa."
Cam Peator, RN
"Answering calls as they come in is key to good customer service. My Salon Desk is getting people booked when they call."
Andrea Miller
Make More Money
Never miss a client inquiry again - attract more new bookings by providing round-the-clock customer service. Recapture the $10,000+ being lost to missed calls and unchecked voicemails.
Boost Productivity
Answering the phone takes time away from engaging with clients and focusing on other tasks. Free yourself from the stress of client calls + texts by subscribing to a plan.
Add Professionalism
Offering an answering service removes the chaotic, frazzled aura of many salons and spas. When your business appears more professional, you attract a higher-quality clientele.
Learn More Now.
medspas
We're HIPAA Compliant.
The Med-Spa receptionists in our call center are all required to have experience in the med-spa industry - many of them are licensed aestheticians. They have extensive knowledge of all common treatments and procedures, and can assuage your patients' concerns or trepidations about undergoing a procedure for the first time.
1
Subscribe to a Voice Plan.
2
Complete your intake process.
3
Receive your forwarding number.
4
Upgrade your plan with Add-Ons.
NEED LIVE
ASSISTANCE?
We're happy to support prospective clients with any questions or inquiries. For immediate assistance during business hours you may initiate a chat message at the bottom right hand corner or send us an email at hello@mysalondesk.com. Alternatively, use the link below to schedule a phone call today.
Missed Inquiries
The average mid-sized spa or salon is missing between 5-15 potential clients per day by allowing the Voicemail machine to function as a receptionist.
➕ Do the math...
Integrate our service into your salon or spa - retain multiple additional appointments each week for the price of a Keratin Blowout or Botox® Appointment.
Missed Clients
Even if only one of those missed clients had booked each day, you'd obviously end up with about 30 additional clients for the month.
Missed Revenues
If your average service ticket is just $75, you may be losing $4500+ monthly - medical spas with higher prices could be losing $15,000+ monthly.
