meet the modern front desk solution for your luxury medspa or salon.
front desk for
your luxury
medspa
or salon.
VIRTUAL RECEPTION & ANSWERING SERVICE
for MEDSPAS & SALONS.
LIVE VIRTUAL RECEPTION &
ANSWERING SERVICE
RESULTS-ORIENTED
NICHE MARKETING AGENCY
SCHEDULING DIRECTLY
INTO YOUR ONLINE CALENDAR
★ ★ ★ ★ ★
GREAT on TrustPilot
We're the only Medspa Answering Service
with a track record for success.
white-glove service.
My Salon Desk reflects the elevated upscale experience that I want my clients to have from the first touchpoint on the phone to coming in person for their treatment.
BIANCA MOON
SOLUMA AESTHETICS (FL)
#1 best in the industry.
Over the course of the past 5 years, we've learned what attracts callers to a Medical Spa - Instant Service, White-Glove Professionalism, and Industry Knowledge. With a My Salon Desk Virtual Receptionist, you can always rest assured that your potential clients are in great hands.
Streamline client calls, texts + marketing
by Outsourcing.
Streamline calls,
texts + marketing
by Outsourcing.
✓⃝ Hair, Lash + Nail Salons
✓⃝ Barbershops
✓⃝ Massage + Day Spas
✓⃝ Medical Spas
✓⃝ Cosmetic Dentists
✓⃝ Cosmetic Surgeons
✓⃝ Health & Wellness
✓⃝ Lifestyle + E-Commerce
How we support
BEAUTY BUSINESSES.
Our Medspa Virtual Receptionists can provide much-needed support to salons, barbershops, day spas, and medical spas across the US and Canada. Missing clients calls' can ruin your bottom line, but many businesses cannot afford the additional costs or time needed to hire an in-person receptionist. We created a Medspa Answering Service for upscale beauty brands seeking to maintain white-glove service for clients while streamlining their business.
simply put,
WE DO IT BETTER.
○
RATED GREAT on ★TRUSPILOT.
CUSTOMER SATISFACTION
We happily take in the clients of other companies because we don't just answer calls - we handle them.
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MEDSPA CALL CENTER
We're an answering service and virtual receptionist designed with luxury salon + medspa practices in mind - we know the medspa industry.
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SALES ORIENTED
We train our Receptionists to convert your new callers into booked clients - no additional training is required on your end for a seamless experience.
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BEAUTY INDUSTRY TRAINED
We can address 98% of client concerns on our own. Meaning less follow-up for you, and more time with clients.
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CUSTOMIZED SERVICE
Receptionists work in small cohorts + know your business, as opposed to calls being forwarded to a general call center.
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RELIABLE SERVICE
We're open when you are. Our Receptionists are reliably here for you.
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BILLING TRANSPARENCY
Billing per-call instead of per-minute helps maintain quality. There's no incentive for us to keep your clients waiting.
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HIGHER EARNINGS
Capture more missed clients + revenues. Our clients report an average of 26% monthly increase in new customers.
m s d
We happily take in the clients of other companies because we don't just answer calls -
we handle them.
We can address 98% of client concerns on our own.
Meaning less follow-up for you, and more time with clients.
Receptionists work in small cohorts + know your business,
as opposed to calls being forwarded to a general call center.
We're open when you are.
Our Receptionists are reliably here to support you.
Billing per-call instead of per-minute helps maintain quality.
There's no incentive for us to keep your clients waiting.
Capture more missed clients + revenues. Our clients report
an average of 26% monthly increase in new customers.
We pride ourselves on our high quality.
We're HIPAA Compliant.
Our Med-Spa receptionists are all required to have experience in the med-spa industry - many of them are licensed aestheticians.
Our strategies earn you an extra $2000-$15,000+ each month.
Begin service as soon as 24 Hours from now.
We offer undeniable value.
Save money by implementing a virtual receptionist service within your salon, medical spa, or personal care business.
Traditional
R E C E P T I O N I S T
40 Hours per week
✔️ Unreliable
✔️ Extensive Training Time + Costs
✔️ High Turnover
✔️ Missed Calls After-Hours
$4500 / month
n
my salon desk
40 Reliable Hours per week
$350 / month
92% savings!
- Hair Salons + Barbershops
- Nail + Lash Salons
- Day Spas + Estheticians
- Medical Spas
MEDSPAS
MEDSPAS
We provide Answering Services for small, medium and large enterprise medspas, cosmetic surgeons + dermatologists. Our Medspa team is comprised of Medical Estheticians, Pre-Med students, and former Medspa employees.
- Injectables + Wrinkle Relaxers
- Laser, IPL, Peels + Surgery
- Service Recommendations
Shopping has gone fully digital - Virtual Receptionists can represent your business with instant + intelligent support across multiple channels:
- Live Phone Answering
- Text Message
- Facebook Messenger + Twitter
- Backbar + Hairstyling Products
- Haircare + Skincare Devices
- Women's, Men's + Kid's Fashion
- Bridal + Wedding Boutiques
Modern consumers expect immediate + live phone support. Our remote live Answering Service provides assistance with Appointment Scheduling and Setting.
Gyms, Pools, Saunas, Boutique Fitness Studios + Fitness Centers
Personal Trainers, Health Coaches + Nutritionists + Meal Delivery Services
My Salon Desk makes the prospects of having a remote Virtual Assistant a reality for small and medium sized businesses.
- Data Entry + Updates
- New + Existing Client Contact
- Inventory Management + Ordering
- Recurring Tasks
Hear from Our Clients.
We support businesses of all sizes and from all specialities of beauty + personal care.
"My Salon Desk solutions are simple to implement and they work! I've captured more patients and surpassed my typical earnings in my medical spa."
Cam Peator, RN
"Answering calls as they come in is key to good customer service. My Salon Desk is getting people booked when they call."
Andrea Miller
We understand how to generate leads for Medspas and other beauty brands.
Our Virtual Salesforce offering provides targeted Google PPC Ads to prospective clients with high intent, in addition to omni-channel lead nurturing within customizable funnels. We provide marketing support for Medical Spas, Salons, Barbershops, and more.
The Business of Beauty.
Make more money.
Never miss a client inquiry at your medspa or salon again - attract more new bookings by providing round-the-clock customer service. Recapture the $10,000+ being lost to missed calls and unchecked voicemails.
Boost Productivity.
Answering the phone takes time away from engaging with patients in your medspa and focusing on other tasks. Free yourself from the stress of client calls + texts by subscribing to a plan.
Add professionalism
Offering an answering service removes the chaotic, frazzled aura of many salons, spas, and medspas. When your business appears more professional, you attract a higher-quality clientele.
Learn more now.
Jennifer AlvarezSalon Today Top 200 Honoree, Owner of Refined Beauty Boutique, Host of Beauty Business Gamechanger Podcast
Why your Medspa or Salon Needs a Live Answering Service.
Need live Assistance?
We're happy to support prospective clients with any questions or inquiries. For immediate assistance during business hours you may initiate a chat message at the bottom right hand corner or send us an email at hello@mysalondesk.com. Alternatively, use the link below to schedule a phone call today.
1.
Build Your Custom Plan & Subscribe.
2.
Complete your Intake Questionnaire.
3.
Get your forwarding number.
4.
Upgrade your plan with Add-Ons.
Lash Lab Vegan Lash Extensions in Baltimore is the #1, best provider of lash extensions in Baltimore, MD
Missed Inquiries.
The average mid-sized spa or salon is missing between 5-15 potential clients per day by allowing the Voicemail machine to function as a receptionist.
Do the math.
Integrate our service into your salon or spa - retain multiple additional appointments each week for the price of a Keratin Blowout or Botox® Appointment.
Missed Clients.
Even if only one of those missed clients had booked each day, you'd obviously end up with about 30 additional clients for the month.
Missed Revenues.
If your average service ticket is just $75, you may be losing $4500+ monthly - medical spas with higher prices could be losing $15,000+ monthly.
