the ultimate business solution for salon + spa pros in the US + Canada.
emanate luxury.
VIRTUAL RECEPTION
SMS, CHAT + SOCIALS
AUTOMATIONS + BOTS
Salons
We service salons + barbershops of all sizes, including nail, eyelash, and brow design specialty salons.
Massage + Spas
We also offer our virtual answering service to day spas, massage therapists, tattoo artists, and others.
MedSpas
Most of our current clientele are medical spas - we have a select cohort of receptionists with advanced training.
Suites NEW!
Add a valuable perk to your salon suite and improve Tenant retention.
Who We Support
We work with all types of businesses within the beauty sector with Virtual Reception, SMS + Webchat, Social Media Inquiries, custom IVR menus + other automations to power effective Clientele Mangagement.
Some of Our Key Features...
We can handle it all, and we're HIPAA Compliant.
Our receptionists are all required to have experience in the med-spa industry - many of them are licensed aestheticians. They have extensive knowledge of all common treatments and procedures, and can assuage your patients' concerns or trepidations about undergoing a procedure for the first time.
VIRTUAL RECEPTION for MEDSPAS
We have the tools you need to reach the next level.
Plastic surgeons, Cosmetic Dermatologists, Nurse Aestheticians, and other professionals are increasingly being faced with more competition in the med-spa field. Along with your clinical training, you'll need excellent business solutions + high-caliber, white glove client service to stand out.
GREAT on TrustPilot.
We pride ourselves on our high quality.
NEED LIVE
ASSISTANCE?
We're happy to support prospective clients with any questions or inquiries. For immediate assistance during business hours you may initiate a chat message at the bottom right hand corner or send us an email at hello@mysalondesk.com. Alternatively, use the link below to schedule a phone call today.
Hear from our Clients
We support businesses of all sizes and from all specialities of beauty + personal care.
"My Salon Desk solutions are simple to implement and they actually work. I've captured more new patients and surpassed my typical earnings."
Cam Peator, RN
FOUNDER + CEO
"Answering calls as they come in is key to good customer service. My Salon Desk is getting people booked when they call."
Andrea Miller
LICENSED MEDICAL AESTHETICIAN
1
Select + Subscribe to a Voice Plan.
2
Complete your intake process.
3
Receive your new forwarding number.
4
Upgrade your plan with Add-Ons.
We're better than the rest.
We happily take in the disgruntled clients of our competitors.
1
We can address 98% of client concerns without disturbing you.
Beauty industry expertise...
The other services make chronic scheduling errors and have little to no understanding of our industry.
For example, they wouldn't know how many units of Botox are typically needed per treatment area.
Trust us, we've heard it all.
2
Our Hours Make Sense.
9 AM to 7:30 PM in ALL time zones...
We're open 9 am to 7:30 pm everyday in ALL time zones, while many answering services only provide service in the Eastern time zone on weekdays.
You will also have convenient access to us to address any questions or make service updates.
Incentivizing quality...
Billing per-call as opposed to per-minute prevents our receptionists from rushing, and enables an excellent client rapport - new MedSpa clients typically require 7-15 minute calls before they'll book!
3
Our Billing Structure Makes $ense.
If we book you just 1 appt. a month,
our service could pay for itself.
If we book you just 1 appt. a month,
our service could pay for itself.
Missed Inquiries
The average mid-sized spa or salon is missing between 5-15 potential clients per day by allowing the Voicemail machine to function as a receptionist.
➕ Do the math...
Integrate our service into your salon or spa - retain multiple additional appointments each week for the price of a Keratin Blowout or Botox® Appointment.
Missed Clients
Even if only one of those missed clients had booked each day, you'd obviously end up with about 30 additional clients for the month.
Missed Revenues
If your average service ticket is just $75, you may be losing $4500+ monthly - medical spas with higher prices could be losing $1500+ monthly.
We offer undeniable value.
Save money by implementing a virtual receptionist service within your salon, spa, or personal care business.
Receives an average of 2 calls an hour
Traditional
R E C E P T I O N I S T
40 Hours per week
✔️ Unreliable
✔️ Extensive Training Time + Costs
✔️ High Turnover
✔️ Missed Calls After-Hours
$4500 / month
n
MY SALON DESK
73.5 Reliable Hours per week
$1000 / month
76% savings!
How we benefit your business...
Make More Money
Never miss a client inquiry again - attract more new bookings by providing round-the-clock customer service. We also help with up-selling appointments.
Boost Productivity
Answering the phone takes time away from engaging with clients and focusing on other tasks. Free yourself from the stress of client calls + texts by subscribing to a plan.
Be Professional
Offering an answering service removes the chaotic, frazzled aura of many salons and spas. When your business appears more professional, you attract a higher-quality clientele.
Learn More Now.
Build Your Clientele.
Beauty pros become fully-booked within months of our services.
Increase Your Earnings.
Grow your luxury brand so you can charge luxury prices.
